Aussie Soap Supplies
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Unit 2 26 Bowen St, Kardinya WA 6163
Just off Stock Road and North Lake, Pick ups for pre-ordered goods :) - 08 9337 ... Click to show
- 0427 500... Click to show
- Visit our website
- Email us
- Opening Hours (Wednesday: 0830 - 1600)
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Payment methodsDirect Deposit, Credit Card, Cash for Pick Ups
Mention that you found us on
Word of Mouth and we'll look after you!
2 reviews about Aussie Soap Supplies
I found this company when doing a google search for a product.
When I tried to order it showed as out of stock. I rang the company to find out when it would be restocked, only to be told it was not going to be restocked.
I asked for advice on a substitute product, and was told to use their online form, using the option 'technical support' so that one of the owners could respond.
I did this. 5 days ago. No response.
Customer service appears just a concept to this company.
I stumbled upon this site during a search for small spray bottles. This site is a webstore and recipe centre for people looking to make their own organise soap and skincare products. They have all the ingredients to make soaps (melt and pour or cold process), shampoos, conditioners, face wash and facial mists, lotions and butters, hair oil, body oil, lip balms AND SO MUCH MORE! There are also free recipes on the site as well as professional books. I have found the detailed information on the site most helpful in understanding the different oils and butters. Even if you have no intention of buying this site is a fantastic source of information. I have purchased 3 times from this site and was impressed each time. Products are reasonably priced. Communications are very quick and professional. Items are packaged well and always sent via registered post. This site is the real deal when it comes to quality product and professional service.
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Hello Lin, we pride ourselves on customer service so it is of concern that you didn't experience our normal level of service. There are no unanswered email queries in the system, could it have gone to your junk perhaps? If you can email orders or david @ aussie etc or the contact form and do put a phone number as one response has gone astray. Also the product concerned. We put a notice of up to 6 months duration if something has become unavailable where ever possible. Alternatively please give Sharyn a call in the office. Thank you :)