Carlos will not only turn up to your house on time but will do a thorough job in a good amount of time. I have used Austec a number of times now and have always been happy with the result. Stains which I did not think would lift have completely disappeared and cream rugs have regained their off white status rather than being brown. Very reasonable charges apply and no job is too small. Leaves wool and nylon carpets in excellent shape. Gives great practical ways of cleaning other areas of the home as well.