Would not recommend this company, my car was scratched due to careless
clearing of pruned debris. Then received a slow, next to nothing response from the complaints team (Sunette specifically).
I called Austral because I needed some trees removed, very slow getting back to me, wouldn't come out and do a quote, instead asked me to send them photo's. About a week later i received a phonecall with a ball park quote of $3500 for one tree, did they look at the photo's properly. I received a quote for this tree from two other people and their quotes were $750 and $350. Such a difference, I thought maybe they just didn't want to come out this far. Why even waste my time.
Provided great service and were very quick and efficient at removing a large tree from our backyard.
I don't like the way they do their quotes, having to email photo's rather than coming out. Customer service is lacking.
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