I used Australia On Line dial-up internet for about 4+ years. No fuss direct debit from my credit card. Unlimited hours. Rarely had a problem with my connection and the few times I did they were really helpful over the phone and my internet was always back on track in no time. We recently upgraded to wireless ADSL2 with another company - I had no problems at all cancelling my membership with Australia On Line. An overall excellent experience and really affordable competitive prices and deals.