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4 reviews about Auto Masters Midland

verified email - 04 Dec 2023

Excellent service

Les was fantastic. He took my car in straight away Auto Masters Midland and quickly fixed the problem with my alternator belt. My car is running beautifully now. And all times Les was friendly and informative. I really appreciate his help and advice. It was so good of him to take my car in straight away. Much appreciated as I drive a lot for work and need a reliable car. The cost was very reasonable too. I will definitely go back there again.
Pat C.

verified email - 20 Jan 2020

great service I don't think so had wheel bearings done supposed to have a wheel alignment didn't do 1 said the car was safe wasn't cost more to rectify not happy at all. would not recommend as he knew we were about to go on a 2,500k journey. Had to give a star rating but would not have even done that put my granddaughters life in danger.

verified email - 13 Sep 2013

Took a small 4WD drive for general service and when finished, collected vehicle read the report and saw:

driver's seat loose.

This was NOT attenended to and I fixed it at home - about 30seconds. I would have thought a safety issue like that woukld have been done as a matter of course, not part of a report of things to do!

verified email - 09 Sep 2013

I phoned up this company after I told my father my car light had blown and I was unsure to change it. My father had a look and told me that the radiator needed taking out in order to change the globe!!!! So, me not thinking properly phone Automasters and told them what my dad had quoted. The man asked me what type of car I had and I told him, he then said, "Oh yes, that's correct" and then asked me to drop my car down to them and leave it with them for 2-3 hours (so they could change the globe!!!) The man quoted me the costing around $180 "due to labour". I booked in my car, but did not feel right about it. I then phoned another car servicing place and said the same thing to them and they told me to bring the car in and they would have a look at it. I took my car to the second place where the guy literally grabbed a globe off their shelf, opened the pack, I popped the bonnet of the car, and he stuck his hand near the engine and about 1 minute later it was finished! They only charged me for the globe. I was horrified that automasters were going to happily charge an arm and a leg for something that took less that 5 minutes to fix. I am certain, them being a car place, that they would have known that the radiator does not need removing in order to change a globe! Never again

Approximate cost: $Expensive

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