Our Bank said no. We came across Katie, from a friend. She was so helpful, couldn't have asked for more. She found us a bank and the rest is history. Katie made everything easy with no stress. She was always available to answer any questions, I would definitely recommend her services.

I can't recommend Katie at Balance Mortgages enough! She is so knowledgeable in the mortgage process both within the broker realm and beyond.
Her attentiveness through the whole process was above and beyond, explaining every step of the way when I needed it, and in terms I could understand. She was always quick and clear to respond, even during the Christmas period. She really does make the process a pleasure to go through.

We have been lucky enough to review and refinance our home loan through Balance Mortgages on a few occasions now. With all the changes in interest rates, Katie is great at helping us keeping on top of what our best options are. We were recommended her by a friend and have also recommended her on to family members. If you are looking for a broker, I absolutely recommend Katie. The process has been really easy thanks to her.

Katie is an honest, diligent and hard working professional. Nothing is too much trouble. She always follows up as promised and does her very best to support what the client requires. We have been so impressed with her follow up and explanations of what is happening and what to expect next. Katie’s communication has been the best we’ve encountered in a finance broker and would recommend her to any and everyone needing to navigate the financial world. To top it off, she is also a lovely person who shows genuine commitment and care to her clients.

Katie from Balance Mortgages can only be described as an absolute diamond in the rough, not only does she have impeccable knowledge and expertise in her field, but she tirelessly treats her customers with absolute grace and pride easily surpassing the expectations and requirements of her customers.

Katie has always ensured the greatest outcomes of all our financial requirements, working diligently with great pride whilst always ensuring that her customers are completely across the entire process.

We can easily say with great pride that Katie has us as customers and friends for life.

Katie is not only a professional and skilled broker but an impeccable communicator. She will guide you every step of the way to achieve success. We highly recommend Katie to anyone looking for a quality broker.

Hands down Katie is amazing she really knows what she is doing and the customer service is beyond words.
The ongoing support and explanations are truly outstanding customer service honesty can’t be given a number when it comes to who and what Katie can do for you

Katie is absolutely amazing at what she does. From start to finish she kept us in the loop the whole time. Nothing is ever a bother or too hard. She is very thorough and explains everything so you can understand. Her customer service is absolutely amazing on top of her knowledge. I can't recommend katie enough. You won't be disappointed. She is literally a phone call if you don't understand something.

We have a mortgage a renovation loan managed by Katie. We are very happy with all the information you provided us and also how fast we get back to us when any doubt happens. Sometimes we demand more attention and support, and you were always available, friendly and keen to solve our doubts, no matter the time of the day. We really appreciate your attention and dedication.

Look no further then Katie if you want any of your refinancing dreams achieved. Her outstanding customer service is equally as impressive as her knowledge of the products and requirements that any customer would need. I can not recommend Katie highly enough to help anyone in any situation achieve their financial dream.