OK, no-one's going to like me reviewing a bank favourably, and you're going to think I work there or have family or do (I'm a secretary who sits on my arse dreaming about what I should be doing with my life, now a anker) - but I believe that when you find good people or business, you should say so, no matter how traditional it is to be negative about them.

BankWest Richmond in Victoria Gardens is where I've experience person to person banking and the staff are ALWAYS cheerful, ALWAYS helpful, and ALWAYS endeavour to sort whatever it is you've come in about.

Bankwest don't have branches EVERYwhere like other banks do, but I can access my $ EVERwhere. I can use the 4 big banks' ATMs for free, even for account enquiries. It's just fine with me. Phone banking a ditto good service. I'm heaps happy with this Bank, and think you should know.

Approximate cost: $savin!