Happy Customers Program
Business details
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28 Robinson Rd East, Virginia QLD 4014
Just 3 doors down from McDonalds. onsite parking available. - 07 3865 ... Click to show
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- Email us
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Payment methodsAll major credit and debit cards, Afterpay, Zip, Humm.
Opening hours
9.00am to 5.00pm
9.00am to 5.00pm
9.00am to 5.00pm
9.00am to 5.00pm
9.00am to 5.00pm
9.00am to 3.00pm
10.00am to 2.00pm
10.00am to 2.00pm
Service awards
About us
Reviews for Bedroom Warehouse (87)
Write a reviewVery pleasant to deal with and very helpful.
We wish we had known about this place before we bought the bed for our master bedroom.
Great value for money, great variety of designs and sizes. Very good service and prompt delivery.
Approximate cost: $900
They have stock on the shelf when i need it, the price is fair, they are polite and efficient. They have mattresses in a box i can put in my boot and expand it at home
Would recommend this business. Easy and fuss free
Bought bedroom suite looks great. Fast delivery and staff were lovely.
I was pleased with the care that was taken once I had ordered my Osteo Bed. This bed is the answer to my concerns about my sensitivities and comfort.
Whilst delivery to Victoria seemed daunting initially. it was seamless. Thanks to Daryl.
Thanks for the review Julieh its so good to hear you made a great choice with the Osteo its one if our favorites too.
Excellent product, extremely helpful staff.
Very very happy to recommend
Awesome pricing and good value for money. We order it in the morning and the bed was delivered in the afternoon! Excellent service indeed!
Great pricing. Good quality product. Excellent service.
Value for money, great service and good quality beds. Will buy from here again.
Friendly staff & good prices. Frank Aug 2022
Great prices and excellent support from local team.
Really appreciate the 5 stars, many thanks.
On service alone I would recommend bedroom warehouse, their knowledge & range made the process of purchasing a my new mattress a relaxed & enjoyable experience. The delivery was next day .so after 3 weeks of looking & researching Darrel & his team solved my problem within an hour. The mattress is excellent as was the price & service
Thanks for the positive review Colin, We really enjoy what we do so glad to see you've had a good experience.
Great knowledge of beds. Very helpful y holding the mattress for me until I got to Australia and delivered as they said they would. Thank you
Our pleasure navind ,thanks for your comment
Orders are processed quickly. Website is very user-friendly. Email and phone queries are being answered promptly by a friendly, helpful staff. I love the quality of the mattresses, plus a good price.
Great to hear your experience was such a positive one. Hope you continue to enjoy your new mattress for many years to come.
Great mattress, great customer service!
Really happy with the product and the installation service that was provided. My main issue was with the lead time and it not being as per originally (or subsequently) advised.
Hi Matthew, good to hear you're happy with your product. I apologise for the delay in the lead time. We really dislike having to ask our customers to wait any longer than expected.
While it doesn't happen often it certainly has happened more than we like due the delays we experience from our suppliers Many retailers are dealing with the same supply issues therefore we try to keep as much stock as possible in our Warehouse Showroom to avoid delivery delays.
For the most part our lead times are quite short. Sorry this wasn't your experience.
Wonderful service! Friendly staff and fast delivery
Great same day delivery service for the mattress I needed. Friendly and obliging staff. A pleasure to deal with! Thank you
Thanks for the great feedback. We love being able to deliver same day when requested
We lost our beds in the floods and when went looking ,our daughter bought mattresses for her children so we had a look Daryl was so informative and great with his pricing the bed we picked was perfect and does everything we want and more.and the price was a lot more value than our older bed we couldn't believe how much we saved .Daryl and Mal came out tonight and put it together and took our old bed and mattress away, I can't thank them enough will always go there if any of our family needs bed.Thanks Bedroom Warehouse.
Ordered online late in the week so expected delivery the following week. I was blown away to receive my new bed at 6pm on Saturday night. It's the kind of extra effort that is rare these days. Highly recommend.
Hi Andrew thanks for the great feedback. We understand that while it might take time to make a decision on a mattress purchase, once made, we mostly want to have it asap. Cheers, Cheryl
Bedroom Warehouse seem dependable and honest at first, but I encountered some difficulties in obtaining satisfaction as a customer.
I was delivered the wrong model/brand of mattress, getting a softer feel one (albeit one advertised as more expensive on the website). There are omissions of fact on the website, including clear statements about whether and which mattresses can be flipped.
I was not initially told the terms of the 60-day comfort promise, including the fact that a surcharge would be added for any exchange. Nor have I a clue what are the terms of the 12 month warranty.
The staff office did not reply to three or four of my emails at first when I enquired about alternatives to my first choice.
Approximate cost: $304
Marc I would like to address your concerns as we have stated in several emails to you but need you to send the photo we requested to establish whether or not you did in fact receive the wrong mattress, in which case we would definitely remedy the situation at your earliest convenience. I am surprised to hear you didn't receive the copy of the mattress warranty that we forwarded on to you when you first informed us of your dissatisfaction and that there was now warranty card with the mattress which is standard. We do have a policy tab on our home page that clearly states terms and conditions of returns. Hopefully this will answer some of your queries but of course it would be preferable for us to have a chat and answer any concerns you have by phone. If you are happy to respond to our last couple of emails we can move forward and resolve your issues as soon as possible
very happy with service and product. friendly staff. great mattress.... slept like a baby in a cloud. would definitely recommend.
Thanks for the kind review and glad to hear you slept so well - makes the mornings so much easier : )
Great business and great service, will certainly recommend others.
Great service from beginning to end. Prompt, responsive, and even helped bring the mattress into my bedroom. Would definitely recommend.
Wonderful! Great service, awesome mattresses. 5 stars
Absolutely fantastic! I needed a Matteess on a same day delivery and the person assisted me fully according to my preferences about type of mattress and budget. I will not thank him enough for the kindness! Mattress delivered as agreed and quality is awesome.
Highly recommended!
Approximate cost: $490
Having a back issue for many years trying to find a bed that not only provided a good nights sleep but allowed me to get out of bed in the morning and stand up straight was a near impossible task. Darryl's, quite, calm , understanding was a breath of fresh air. We were shown several options , but advised which would be the best option. Our bed is pocket coil and the most comfortable bed we have ever slept in. Now 12 months on, there are no dips or lumps, showing the quality of the products sold at bedroom warehouse. Highly recommend Darryl and the Bedroom Warehouse to anyone seeking a top quality product.
We're all so pleased to hear that your experience has been so positive. Darryl has been in the bedding industry for almost 42yrs and is very selective about the standard of products we choose to sell at Bedroom Warehouse. Our Reputation depends on it. Our low overheads also mean we can offer very competitive prices as well as quality products.
Thanks for your review.
Great quality products, excellent service and very reasonable pricing. After selecting a mattress, we shopped around and couldn't find anything more comfortable for the price. Very happy with it on the bed now a week later. Michael's service was excellent. He was friendly, knowledgeable and down to earth. An overall good experience.
Approximate cost: $500
Darryl has great product knowledge and went out of his way to follow up on an unusual question that we had. He gave us a good price, great service, unexpected extras, and was easy to contact at all times. He and Michael were a pleasure to deal with and I have already recommended Bedroom Warehouse Virginia to friends who are interested in adjustable beds.
