4 reviews about Best Western Southgate Motel

verified email - 29 Dec 2014

After our awful experience at another of Mt Gambier's motels, we decided to pick up and move to here. Oh it made all the difference! The rooms were very spacious and everything seemed to be in order. No spa or pool, but we're not really interested in that, so it didn't matter. They do have a restaurant downstairs too, so that's convenient.

Approximate cost: $avg

verified email - 10 Aug 2013

I very much enjoyed staying here. My partner and I were able to get away from the kids for the night and my partner chose here. The beds are so comfy and the staff were very nice. Thank you so much for a great stay

verified email - 28 Jan 2013

Spent 1 night in this motel for $140 in a queen superior. When we entered room we were taken aback as it was spacious and seemed to have everything we wanted. on closer inspection when we opened the mini fridge there was mould in there which had been sitting there for a while, and considering they had cleaned and restocked the mini bar I found it disgusting. Also the temp was very low. When I asked them to clean they finally came up with just a chux wipe, so desk service was very low. The other thing we found was all items seemed to have had their fair wear and tear and really needed some updating. The toilet kept running and there was this very industrial noise from outside coming through during the night. In it's day this place would have been a great hotel but seems to have been allowed to run down.

crissy22 03 Feb 2013

Hi, i am a cleaner at this motel, i would love to know the room you seen the mould in? i am sorry you did not enjoy your experience. ( i hope you liked how clean your room was in general :) )

verified email - 14 Oct 2012

Really nice family accommodating place.The room was clean, spacious, had a kitchenette and free pay tv. The bathroom was great, nice and modern with a spa bath. They also had a fantastic heated pool. This place is only 1km from Mt Gambier city centre and close to all attractions such as the Blue Lake.

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