Don’t go near them. Talked into pillows, protectors for bed and pillows though we didn’t need new pillows. Their one is too high but they don’t take returns.
Mattress for spare room (had 5 weeks) $2200 and when tested last night came out in bites. Looking at mattress there are heaps of black little things but they won’t even hear about it or want photos. Never go there.

Approximate cost: $2635

Thank you Tony really top service from a really top bloke.

Approximate cost: $1750

Great after sales service. Have bought a lot from them over the years

Approximate cost: $2700

Worse service ever. I got my bed delivered on 14th of march without fitting instruction and bolts, screws etc.
I called them on 15th march regarding the missing items. They told it will be delivered very next day and today is 22nd of march still i received nothing.

I went into Bev Marks looking for a bed, I wasn't sure just what I wanted but knew I would know the right bed when I saw it. I found one that I really liked in Bev Marks and got a price for the bed, 2 bedside tables and a mattress. The salesman said feel free to shop around but I will write price down on my card. The boss was next to him and asked which one I was interested in. He then reduced the package price for me. Im very happy with Bev Marks. The salemans I had didn't make a commission on my bed since the boss had reduced it for me cutting out the money he would make he said that was ok he could take one for the team. Best of all its Australian made.

We bought our bed from here about 3 months ago. We walked all around the store for about half an hour and couldn't see what we were looking for - not exactly. As we were about to leave a sales person asked us what we were looking for. We explained the style of bed we liked - but we wanted a foot rail and we didn't like the bedside tables. He told us they were made in Aust. and we could have one altered to our specifications and the same with the bedside tables. We were delighted with the service and the bedroom furniture that was delivered about 5 weeks later - earlier than the estimate. I found both the quality and service very good and the price not unreasonable for such a good product.

Approximate cost: $3500

They treat customers like used car salesmen did about 20 years ago! Very pushy, they ensure you talk to the salesman who saw you on your first visit, don't like it if you question things and they disparaged other bed shops. Not the standard of professional service we expected at all.

They have a good range of quality beds, (although at higher prices than comparable elsewhere) but we couldn't wait to get out of the shop. My husband and I couldn't believe their hard sell approach. We understand that sales might be a bit slow, but we refuse to be pushed by “if you buy today” type sales pitch.

If this was their approach before purchase, I'd hate to think what they'd be like if you needed after sales service!

Approximate cost: $3-5,000