15 reviews about Big W

verified email - 14 Dec 2023

Returning a broken item

Great customer service from Nicolas who was very supportive and polite -thank you.

The item is to be exchanged shortly with no fuss.

Great job Big W.

Approximate cost: $80

verified email - 01 Mar 2018

some great specials and some cheap items.all staff said hello and they welcome you,was very nice to hear that.

verified email - 19 Sep 2013

sorry big w but i make no appoligises for ur last x mas lay by's,i paid off a cubby house which was $1000 and was so excited to recieve it only thing was on the 17th of december last yr the delivery man came and dropped off the WRONG ITEMI was beyong furious,i was told when i rang there was a stuff up for everyone who ordered the cubby and i would get both so i took the swing set and never heard back from u guys,what a disgrace that your such a big store and do that to people leaving them standed right before christmas.needless to say i try not to shop with u anymore,I very disgrunted customer.

verified email - 03 Aug 2012

I love Big W Blacktown but have stopped shopping there due to the rudeness off the lady at the service desk who is so rude and Management have been informed by many people and they continue to allow her to operate at the front of the store.

Kyz555 10 May 2013

Great to see big improvements since my review.

Anonymous
verified email - 18 Nov 2011

very good choice
lots of variety's
low price
quality is good
lots of christmas candies
my kids like this store

verified email - 20 May 2011

The staff are always helpful and they will go out of there way and there is no problem with returns if the product is not suitable

verified email - 04 Mar 2011

great shop really enjoy shopping here as they have a wide variety of products with some great prices and got what we wanted for a great sale price

Approximate cost: $300

01 Nov 2010

Very good variety of products with very reasonable prices. But floor service (staff on the floor) need to be improved for a bettr customer satisfaction.

Anonymous
verified email - 17 Jun 2010

I think they need more floor staff so if you need to ask a question you can find someone easily in that department. As far as price and quality goes, you can't beat Big W.

Anonymous
verified email - 16 Jun 2010

A place to shop with best prices and plenty choice only thing not much staff to get some advice but good valuve for money.

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