My partner and I hired [removed name] to provide photography for our engagement party so we can be more present throughout the event. We were clear that we wanted photography for five hours and some fairy lights would be a lovely touch to add to the venue. It quickly became a conversation about all other services he could provide and lead to almost weekly phone conversations before the event, which we felt was a bit unnecessary (it’s only an engagement party after all and we literally just wanted photos) but can’t fault him for wanting to be thorough. It wasn’t until a week or so prior to the event we got the quote, which as expected was more than we were initially told as he placed too much emphasis on upselling his other services. I politely declined the uplighting add on as it was 1/3 of the photography price - which was all that we had wanted. When messaging after that, he was very short and not as nice to deal with as I suppose he wanted the sale of the uplighting. Four days prior, I checked in asking if we were all track for Saturday and it was all confirmed to be good to go, but again, he pushed for the uplighting add on and said he’ll bring them on the day and install them to see if we like it. On the night of our event, the photographer left after three hours despite us having paid for five (from 5:30 to 10:30pm). [removed name] was in the same corner near the bar the whole night talking and eating the food provided as part of the event. I’m told from our other guests, he was upselling his services for birthdays etc and being quite pushy. I have queried [removed name] as to receiving a refund for the two hours of photography we did not receive and he says he cannot afford to do that as he broke even that night, which is a very poor response for something we paid for in full but did not receive the full service. The photos themselves were of poor quality, most of my back facing away, mid sentence while talking or after a moment had already happened rather than during. The angles were shocking and even the one nice photo my partner and I have together - you can clearly see that the photographer directed us incorrectly where shadows are partially falling on my face and my partner is in the light. I’d think that is photography 101. If what we received were the edited photos that are meant to be the nicest of the bunch, I’d hate to think what the unedited photos were. I’m extremely disappointed with the quality and service and am really quite upset that my partner and I simply do not have well taken photos together and are expected to be okay with having paid for five hours when we got three hours of photography. Absolutely would not recommend and one star is still too generous.

Bill Lowe Events were just fantastic. From the immediate understanding of what we needed, the creative advice, the timely response to our requests for quotes, to the alterations, variations and changes in plans and their capacity to responding to various unexpected changes in circumstances, situations and requirements....they just made things work perfectly the occasion. They were brilliant: cost effective, skilled, great service, prompt and organised, excellent personnel, highly experienced staff and they ensured only the best contractors are used who have with a proven track record of service and delivery. I couldn't imagine a better service or outcome for our event. I wouldn't go anywhere else. APHA