I recommend Hess and Blue Mountains Computers. The service and courtesy has been exceptional and any explanations or queries I might have are communicated to me in a way that I can understand. The remote assistance is a great help. gandlp.

First time I have used Blue Mountains Computers and have been impressed with the service given. They are fast and efficient.

This was my first visit to Hess. He instantly was able to assist, very easy to talk with especially as I have little computer knowledge. Not only is he professional in his manner but solved the problem, updated what was required & the problem resolved. I would thoroughly recommend his business & brilliant efficient service. Sharyn

Very easy to deal with and very professional, Would recommend Hess to anyone because he knows what he is doing and he is very helpful.

Approximate cost: $25

Hess from Blue Mountains Computers always provides fast, expert service, nothing is too much trouble for BMC. We would highly recommend BMC to anyone.

I commend Hess, the proprietor of Blue Mountains Computers, Springwood, for his high standards of professionalism and customer service. I went to his shop looking to replace my ageing home PC. After discussing my needs and setting a budget limit he was able to source a replacement that exceeded my expectations. He then transferred data from my old computer and reloaded internet programs so that all I had to do was plug in the new PC and play.Thank you Hess. John H.

Approximate cost: $2000

I came in to hand in my computer or purchase a HDMI cable as I was having trouble with my pc connecting to my TV and I couldn't figure out why. Instead I was given a HDMI cable to borrow and test it. I did and it worked without a cost to me. I didn't catch the person's name who helped me but he has great. He made no money from me yet was still more than happy to give me tips and let me borrow his equipment. This guy has great customer service. I'll definitely be going back for all my tech needs.

Approximate cost: $0

Just came back from the shop, where the lovely young gentleman fixed my stupid computer whilst I went for a walk..
The business is close to home and the staff, professional and reassuring..
No more sitting at home swearing at the computer..I'm quite sure, Blue Mountains computers will see me again.

Approximate cost: $75.0

Excellent customer service. Fast turnaround, efficient repair and great advice. We'll definitely be calling on Hess again when required and recommending to our friends and family. Thank you.

Hess was really nice and easy to deal with. I'd highly rate the service I received: knowledgeable and professional. Repairs were completed fast and reasonably priced.