The gearbox on our car died and although we had a secondhand replacement gearbox, we needed someone to put it in. We called Bob and he listened to our situation. He was upfront and honest, explaining everything in detail so we knew what was being done and why it was being done that way. When something unexpected came up, he called to confirm the work we wanted done before doing it so there were no unexpected charges. It was one of the few dealings I've had with a mechanic where you don't feel like you're being ripped off. I will gladly recommend this business and can say we'll be getting our transmission services done through them from now on.