Although I don't shop here very often, whenever I do need a newsagency I make a point of making my purchase here. The first time I was in the store I was welcomed by such friendly and helpful staff, it left a lasting impression on me. Now, whenever I walk past, even if I don't stop in, we give a big smile and friendly wave to each other, and when Coca-Cola were doing their 'share a drink with...' promotion, the owners knew I was looking for my name so they kept an eye on their stocks for me and set one aside when they found it. Similarly when the Herald Sun had their cook book promotion, I'd missed the first few (not realising it had started) and they organised the ones I'd missed and kept weekend copies for me to purchase the following week. Now that is some seriously amazing customer service!!

It's also refreshing to find a family run business in the middle of the city, so I recommend anyone in the area to pop in, say hello and grab something - support small business! :)