I had the worse treatment here. Booked in for an eyebrow tint and wax. I paid $40 for this treatment and was in there for less than 8 minutes. When I got to my car not only were my grey hairs still obvious I had tint smeared over the space between the brows and underneath. I went back to see the therapist Emily who gave me all the excuses under the sun but clearly had done a slap dash job. She tried to redye them and when that didn't work she said this often happens. She also used tint remover on my skin this time which she clearly omitted the first time. Care factor zero. I have been going to Ella Bache Hampton and never had a problem. Don't bother here

Approximate cost: $40

I have been a client for a number of years at Brighton Beauty but lately management there has lowered their standards of client and staff management. I feel for the other staff who is lovely and friendly that normally does my treatments and hope that staff is not being treated this way. Staff is very good at staff's job - professional, never pushes to sell products I don't need and always ensures I am happy at the end. This other staff is always so pushy to sell products to myself and my friend and seems intent on getting their sales up and not focussing on the treatment. Staff is rude also and I have overheard speak about other staff. I have contacted Head Office who seem to just ignore my complaints and the management is never there to speak to personally. My friend and I are reconsidering whether to continue to be customers at this salon - why would we?

I love this place. All the staff are lovely and very good at what they do. I can't rate their facials more highly - SO relaxing that I have fallen asleep more than once. A really lovely experience for those wanting to be pampered and the Ella Bache products are great.