We have two properties in inner city Melbourne and Bryan Baker have done an excellent job managing them. We have used them for over 5 years. Previously we were with another agent, but we found that we weren't getting the attention we needed. I liked the idea of using a company that was just focused on property management, rather than one that was primarily a sales organisation with rental tacked on. Bryan and Anne are very experienced, have good contacts to get repairs done and communication has always been very efficient.
These guys are not as 'salesy' as other agents, but I think that this actually works in your favour (as a landlord). At the end of the day, we just want to have good tenants and ensure that rents are paid in a timely manner and that reasonable tenant requests are met. I think that their honesty and professionalism is recognised and appreciated by tenants too.
We are very happy to recommend them (several of our friends now rent their properties through Bryan Baker too).

This service is pleasant and responsive and much better than other property managers we have dealt with.

Very happy so far. We hope this the beginning of many years of quality service to come. Anne and Bryan have already successfully handled a couple of disputes with the tenants that could have gotten out of hand if not for their open, professional way of dealing with such matters.

Very happy with service as very responsive and great to have professionals working looking after my investments - especially when reviewing options available to me when faced with requests from tenants, etc. Am looked after very well and would recommend others to use Bryan Baker Property Management without hesitation.

We have been in property investment for over 30 years and for a large portion of that time, we have relied most heavily on Anne and Bryan Baker to manage the bulk of our residential property portfolio in Victoria. Having dealt with numerous property management companies, we can honestly say that the Anne and Bryan Baker team is the best we have ever come across. Anne and Bryan would bend over backwards to ensure that our properties were well looked after and well presented to prospective tenants. Nothing is ever too difficult for Anne and Bryan. They clearly understand the inportance of cost minimisation for landlords and constantly seek opportunities for cost reduction. As a result of their professional and yet personal touch in property management, we achieved very high occupancy rates with minimal hassle. It is with great pleasure that we recommend the Anne and Bryan Baker brand - a brand that has a proven track record for proactive, results focussed and cost effective approach in property management services. We have recommended a lot of people to them and every single one of them have become passionate advocates of the Anne and Bryan Baker team like us.