This companies attention to detail, commitment to their craft and customer service are unmatched. I had a building inspection done on a property I was buying. Value for money was excellent, communication was excellent. Yet, when I paid for the report I mentioned by way of feedback that I felt it had taken too long to get the actual report and the inspector seemed like a really great guy very pleasant, filled out all of the paperwork and was really helpful with some questions that I had. Still I felt as if he wasnt really on top of his game that day for some reason I couldnt even put my finger on why or how. Just that I was afraid something could have been missed. I received and email assuring me my feedback would be brought to the attention of the inspector and other staff. That was good enough for me, although you do wonder if it is just lip service. Not in this case. Some 3 weeks later I received a letter in the mail explaining they had indeed discussed my email felt that in this instance their usual level of standards of service were not met. I was refunded 50% of the cost of my inspection. I was floored. What commitment to service and customer satisfaction. I would not hesitate to use such a company again and recommend to everyone out there this is a level of service that is rarely found. Embrace it.

Approximate cost: $varies