We had to take our cat there during an emergency. The staff weren't very 'warm' and made a big deal about wanting to be with him during the examination and visit him when he was hospitalised. Leaving an item of clothing in his cage, so he had a familiar scent with him, was also an extremely big deal for them. I was already upset because of the state he was in and their behaviour made things much worse. Was really glad when we could discharge him to our normal vet instead. Even though our normal vet is smaller, they are much more compassionate and understanding of animals' natures.

I had no reason to doubt the staff's competence, but the manner definitely left a lot to be desired. Paying up front was also a huge deal for them. From memory, they even wanted some payment before he was examined.

On the positive side, great to have access to a 24 hour vet reasonably close.

I went there for an emergency and the staff were very friendly and thorough even though it was late at night.

Approximate cost: $120