Cars4Us

Would not recommend this business. Bought a car which lasted 4 days. Been in the garage now for 3 weeks no end date in sight

We have just purchased a Jeep Gladiator and a Jeep Wrangler with Abdul as salesperson. Seriously the best! He is not pushy in anyway and always available to answer questions. Definitely recommend him to anyone looking to buy.
The delivery person Tayla was also brilliant. Even had a bow on delivery.

Realky bad service. Arranged to meet up to inspect a vehicle drove 110kms only to be told vehicle is sold. 40min before i got there. Common decency would have been to give me a call to turn around.

To make matters worse. Original salesman palmed me off to another one to give me the news. Absolute coward.

Can you imagine the after sales service?

Never again thank you

This car yard is something else! It's a state-of-the-art facility with staff that have extensive knowledge of the stock. I was amazed by the level of stock they had available and the finish of every car was spectacular.

Approximate cost: $32000

I found this business on Word of Mouth

We had an amazing experience with Michael. We were a bit wary of dealing with salespeople, but Michael was anything but pushy. He patiently showed us everything we needed to know, answered all our questions, whether simple or complex, and gave us space to think things over privately. I've already sung Cars4us' praises to everyone who's seen our new car. It was an absolutely fantastic experience.

My experience with cars4us was amazing! Super fast, professional, and hassle-free. They came to me for inspection and pickup. Recommend them for an easy selling experience!

Nasty, vindictive, two faced and spiteful. I recommend that you avoid this place at all costs.
I came across a vehicle I was interested in online and drove there on a Wednesday to inspect it. I promised to return that Friday to take it for a drive even offering to make an appointment. I was told that was not required and to just show up. I did the right thing and requested the salesman I saw two days prior who kept me waiting for over an hour whilst he finalised another sale, even promising me just "five more minutes" at the half hour mark. There were many other salesman free whom could have attended to me but I guess he wanted to protect his potential commission....
Then I was told that the car "needed oil" and it would be 5 more minutes as the workshop was just "down the road." Some twenty minutes later I was informed that the oil needed changing and it would be another 20 minutes. When the car was finally made available to me I made it less than a kilometre down the road when the petrol ran out in a dangerous position. After calling them I spent a further 20 minutes on the side of the road, even though I was close to their business. When another worker arrived with a jerry can of fuel, he carelessly spilled petrol on my potential purchase's paintwork and informed me that he would have to drive the test vehicle back and I would be piloting the vehicle he had arrived in. So I spent nearly 3 hours waiting to experience less than a one kilometre test drive of a vehicle I had told them I wanted to test drive 2 days earlier!
The only rationale I have for being treated poorly quite possibly because I was wearing hi-vis and was enquiring after a prestige car and they had passed judgement that I was a tyre kicker, even though I possessed the cash to buy the car immediately. The debacle of attempting a test drive was either gross incompetence, or an act of planned spite given that I had expressed to the salesman my displeasure about being told the "5 more minutes" lie and having to wait 30 minutes before being told that a further wait was required before the car would be ready, which given the circumstances as they played out it certainly was not. Any normal human would face up to their customer after providing such humiliation and tardiness to at least offer an apology but not these guys...
The salesman was called Cameron Turnbull. Avoid this individual at all costs. Avoid this business at all costs.
These are the people that the dodgiest of used car salesman would be ashamed to be associated with.

Not recommended to sell your vehicle to them. Two weeks after contract they still had not got back to me. Despite calling them with promises to get back no replies. Just take care and deal with reputable companies

They have 1 job, selling cars. But I had my commonwealth Bank loan rejected twice because they try and sell a car still under finance and unregistered. They also don’t mention until after you pay that transportation to Townsville won’t happen for an entire month! Before I signed they told me that trucks leave Brisbane daily but come to find out that I will pay 4 car payments before I even see the car!
Really bad service.

Approximate cost: $65000

Fast and relable service. 24 hours after inspection money was in my bank account. Very satified customer.

Approximate cost: $18000

trade in old car for newest model.Andrew was VERY helpful.Whole transaction go fast and easy.Thanks Andrew - BRILLIANT COMPANY and STAFF . Highly reccomendet

Called and went through all the details of my vehicle with Andrew. He offered $21500 which I said was reasonable. Told them I was waiting for my company car to arrive in a couple of weeks. He said no problem just call them when I was ready. 16 days latter I called Andrew and he said they could only offer $17K now. Liars and rip of merchants.

Approximate cost: $21500

The best, great service, good price

Approximate cost: $20000

I dealt with Nathan . He was really good : no bulls..t, false pressure and gave me the second highest price . That’s was achieved with just a few phone calls and messages . I was very surprised that the dealership where I bought the car 5 years ago offered more ! Thanks Nathan , I would definitely contact this company if I had another car to sell.

Fast and conveniant! The admin team is excpetonal to deal with and helped me through the entire process which made selling my car an absolute delight! Would highly recomend to all!!

I sold my car to Cars4Us a couple of weeks ago and the entire process was incredibly smooth sailing and fast. The staff are extremely helpful and friendly. Couldn't recommend enough!

I sold my car to Cars4us. They are a fantastic company to deal with. The process was fast, professional and fairly priced.

I would definitely recommend them.

Highly recommend using these guy if you want a quick turnaround to sell your car without going privately. Spoke to Nathan on Monday, agreed on a price , the car was inspected on Tuesday where they made a slight price reduction due to the damage on my car then we agreed on a price and I was paid the following day.

Approximate cost: $57999

Have literally been chasing these people for MONTHS to get a valuation on my car. Finally after making a complaint, someone contacted me and then they came out to put forward an offer. But once again, I was chasing and chasing to get answers as they do not call at all! Their website states they offer more than dealerships but offered me the same as the dealerships and told me to ‘leave it with them and they will call me back’ but of course it has been days and days with no call back. Absolutely useless

Offered X amount. Called back later to accept and was told someone would contact me to inspect. Waited 3 days called back NO answer, called 1300 number and was told that the original guy was no longer there and was then offered 3/4 of the original price.
Absolute Grubs

Speed of contact was immediate, and consultant was friendly and professional,
However told me he found quotes ranging between $9-$14k for my car make and model and then proceeded to offer me $5k.
I would have preferred he just honestly told me the job wasn’t worth it to him.

Approximate cost: $5000

Cars4us Brisbane agreed to buy my car pending a mechanics inspection. The mechanic called and said that the deal had been cancelled 40 minutes before showing up. No communication from cars4us even after saying they would call back. Would give less stars if I could.

Would recommend you check the fine print when SELLING to them, they are a bit devious and don't reveal that there is an Administration Charge to be deducted from final payment. The valuer makes an offer you accept and he then shows you his ipad screen and asks that you check that your details including bank details are correct then asks you to sign. Once you have done that you are trapped!! and they will short change you on settlement. SELLER BEWARE

Approximate cost: $8000

Purchased a Kia Sportage last week. Salesman Vu was very easy to talk with and offered a great deal. Exceptionally clean quality cars available at a good price.
Would recommend this company.
John from Gold Coast.

just text cant pay you. no explanation and told me every step of the way they could help

Friendly and easy process. Just as good as trade in if not better. Learnt a lot about my car from the car inspector as well. Money in the bank that day as promised and communication a breeze. Great job!

Cars4us is the best. You are really genuine and honest people, which is weird to say that about car dealers

You gave me clear instructions and your procedures, you deposited the money within a very short time. Thank you, I will not hesitate to sell my other car through you, when the times comes. Thank you again. I can also add that your staff are very polite and helpful over the phone.

Sam

Be careful of cars4us they rush you and then charge you $500 dollars worst agency to sell your car for would not recommend to anyone planning to sell there car

Approximate cost: $8250

Spoke to Alex regarding my BMW X5 F15, Alex is probably the nicest guy I’ve come across and the offer was not bad either considering what everyone else had offered us. Unfortunately, we couldn’t complete the deal but the experience was excellent and offer far better than the others in the market.

Approximate cost: $40000

Best company I have dealt with so far everything went fast, fair price, quick transaction, I highly recommend them.

Well done guys so profesional.