Cars4Us

3.4
based on 28 reviews

28 reviews about Cars4Us

05 Mar 2024

Excellent professional experience

This car yard is something else! It's a state-of-the-art facility with staff that have extensive knowledge of the stock. I was amazed by the level of stock they had available and the finish of every car was spectacular.

Approximate cost: $32000

check icon I found this business on Word of Mouth
verified email - 05 Mar 2024

We had an amazing experience with Michael. We were a bit wary of dealing with salespeople, but Michael was anything but pushy. He patiently showed us everything we needed to know, answered all our questions, whether simple or complex, and gave us space to think things over privately. I've already sung Cars4us' praises to everyone who's seen our new car. It was an absolutely fantastic experience.

verified email - 05 Mar 2024

Great service!

My experience with cars4us was amazing! Super fast, professional, and hassle-free. They came to me for inspection and pickup. Recommend them for an easy selling experience!

verified email - 24 Feb 2024

Disgraceful attitude and service. gross incompetence.

Nasty, vindictive, two faced and spiteful. I recommend that you avoid this place at all costs.
I came across a vehicle I was interested in online and drove there on a Wednesday to inspect it. I promised to return that Friday to take it for a drive even offering to make an appointment. I was told that was not required and to just show up. I did the right thing and requested the salesman I saw two days prior who kept me waiting for over an hour whilst he finalised another sale, even promising me just "five more minutes" at the half hour mark. There were many other salesman free whom could have attended to me but I guess he wanted to protect his potential commission....
Then I was told that the car "needed oil" and it would be 5 more minutes as the workshop was just "down the road." Some twenty minutes later I was informed that the oil needed changing and it would be another 20 minutes. When the car was finally made available to me I made it less than a kilometre down the road when the petrol ran out in a dangerous position. After calling them I spent a further 20 minutes on the side of the road, even though I was close to their business. When another worker arrived with a jerry can of fuel, he carelessly spilled petrol on my potential purchase's paintwork and informed me that he would have to drive the test vehicle back and I would be piloting the vehicle he had arrived in. So I spent nearly 3 hours waiting to experience less than a one kilometre test drive of a vehicle I had told them I wanted to test drive 2 days earlier!
The only rationale I have for being treated poorly quite possibly because I was wearing hi-vis and was enquiring after a prestige car and they had passed judgement that I was a tyre kicker, even though I possessed the cash to buy the car immediately. The debacle of attempting a test drive was either gross incompetence, or an act of planned spite given that I had expressed to the salesman my displeasure about being told the "5 more minutes" lie and having to wait 30 minutes before being told that a further wait was required before the car would be ready, which given the circumstances as they played out it certainly was not. Any normal human would face up to their customer after providing such humiliation and tardiness to at least offer an apology but not these guys...
The salesman was called Cameron Turnbull. Avoid this individual at all costs. Avoid this business at all costs.
These are the people that the dodgiest of used car salesman would be ashamed to be associated with.

verified email - 02 Feb 2024

Don’t deal with them

Not recommended to sell your vehicle to them. Two weeks after contract they still had not got back to me. Despite calling them with promises to get back no replies. Just take care and deal with reputable companies

verified email - 04 Sep 2023

They have 1 job, selling cars. But I had my commonwealth Bank loan rejected twice because they try and sell a car still under finance and unregistered. They also don’t mention until after you pay that transportation to Townsville won’t happen for an entire month! Before I signed they told me that trucks leave Brisbane daily but come to find out that I will pay 4 car payments before I even see the car!
Really bad service.

Approximate cost: $65000

verified email - 10 Aug 2023

Fast and relable service. 24 hours after inspection money was in my bank account. Very satified customer.

Approximate cost: $18000

verified email - 25 Jul 2023

trade in old car for newest model.Andrew was VERY helpful.Whole transaction go fast and easy.Thanks Andrew - BRILLIANT COMPANY and STAFF . Highly reccomendet

verified email - 23 Mar 2023

Called and went through all the details of my vehicle with Andrew. He offered $21500 which I said was reasonable. Told them I was waiting for my company car to arrive in a couple of weeks. He said no problem just call them when I was ready. 16 days latter I called Andrew and he said they could only offer $17K now. Liars and rip of merchants.

Approximate cost: $21500

verified email - 23 Mar 2023

The best, great service, good price

Approximate cost: $20000

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