CIC Facilities Group

What guarantees or warranties do you offer, if any?

CIC offers a price-beat guarantee where a written competing scope and service conditions are genuinely comparable, including tasks, frequency, timing, access, specialist work and inclusions.

What is your level of experience in this line of work?

CIC supports commercial facilities including offices, industrial sites, medical centres, schools, retail and strata properties, with routine cleaning, specialist services and facility support planned around each site.

What certifications, qualifications or awards has your business received?

CIC holds management-system certifications for ISO 9001 quality management, ISO 14001 environmental management and ISO 45001 occupational health and safety management. Approved evidence can be supplied during procurement.

What is your fee structure like? Fixed fees? Hourly rates?

Commercial cleaning is quoted to the site rather than from a generic hourly rate. CIC assesses the facility, access, frequency, surfaces, amenities and specialist requirements before preparing a documented scope and quote.

What are your current prices (fixed and variable)?

CIC does not publish a single fixed price because commercial facilities differ. Suitable enquiries can receive a free site inspection followed by a tailored scope and itemised quote.

What makes you unique compared to your competitors?

CIC builds cleaning programs around the actual facility rather than a template. Tasks, frequencies, service windows, specialist work and reporting expectations are documented so the service can be reviewed clearly.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

Scheduling depends on the size, access and complexity of the facility. Cleaning can be planned before opening, after hours, overnight or at another approved time. CIC confirms timing during the site inspection and proposal process.

Do you have any special offers? Do you offer any bulk or volume discounts?

CIC offers a free site inspection for suitable commercial cleaning opportunities. Its price-beat guarantee applies where the written scope and service conditions are comparable.