9 reviews about Clearly Contacts

verified email - 04 Dec 2023

Faulty product received - no refund offered

I was sent a box containing faulty contact lenses (i.e. they do not match the prescription). The company offered a $20 discount on a future order - not even close to the value of the box! No apologies, I have wasted hours on the phone to them trying to organise to send the rest of the box back for a refund.
Not a trustworthy company to deal with. Your consumer rights are completely ignored

Approximate cost: $131.38

Anonymous
verified email - 18 Oct 2014

I won't purchase my glasses or contacts anywhere else, unbeatable value, great service and easy to use website. I have ordered from clearly contacts a few times now and I have recommended them to friends and family.

verified email - 29 Jan 2014

The best way to top up your contacts! I use these guys every time. Great prices for the products I use, I would pay nearly double to buy the exact same thing in Town.

philfii 31 Jan 2014

Great review, thanks for sharing

verified email - 19 Aug 2013

I took advantage of an offer they had online last year where you could get a pair of glasses totally free! I ordered my pair, entered my prescription details and a few days later I received my order in the mail - all I had to pay was shipping! They also included a variety of vouchers in my order and I got a free case and lens cleaner plus a free mini screwdriver keying which is really handy for adjusting glasses out and about! I haven't bought anything from them since but they did provide excellent service and great deals!

verified email - 14 Aug 2013

Best place to get your glasses, whether they're prescription, reading, sunnies anything!
Super cheap, have heaps of known brands to chose from, the unknown ones quality is still great, haven't had any issues yet.
Well worth your money.
If you have any issues they will go out of their way to help you out.
Fantastic customer service.

verified email - 15 Mar 2013

My favourite place to get prescription glasses. Good quality brand name frames and great prices. always have specials on.

Current special is 50% off which meant I could buy the most expensive frames and add ever extra possible and still be under my health fund limit!

+ if your with rewards central for every $1 you spend at clearly contacts they give you 4 points so i actually made money by buying my glasses with them!

16 Feb 2013

$40 cheaper than what i pay at the optometrist, quick and easy ordering and delivery. Haven't purchased any glasses but they have quite a big range, and will be looking into it as i'm so happy with their contacts

verified email - 27 Jan 2012

Ordered contacts online, fantastic price, delivery was delayed and never update me that items weren't in stock. Once I advised them of the delay they were very quick to rectify the situation and refund money for the disruption.

Approximate cost: $60.00

verified email - 15 Dec 2011

Great online retailer for contact lenses, eye glasses and sunglasses. The prices are much lower than what you would pay in-store with authenticity guaranteed.

They usually have a "Get your first pair of glasses free" if you subscribe to their email which is great. It includes the standard lenses though so you do have to pay for the lenses etc but the frames are definitely free and still work out much cheaper.

Shipping and delivery is prompt and they send out emails updating you about each step in the process!

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