Chris was highly professional and courteous. He explained the issue with our system and assisted us to rectify it.
He also provided excellent advice on replacing our unit going forward, allowing us time to plan the replacement.
great service all round. Would definitely recommend to others
Thanks for your review!
A prompt reply to an issue with our heater . A service person came within the designated time slot and serviced the heater. Will use Climate Master next time.
Thanks for your great feedback!
Staff on reception were courteous and helpful. Ian the technician arrived as planned, had problem fixed soon after and explained the problem. Also helpful in answering my questions
Were very helpful on the phone.
The service technician was great.
Great service.
Thank You
Chris,
Excellent communication the day before and on the day of service, friendly and helpful. Quick service on the day. Nice to chat with you during your visit.
Many thanks.
Brad was a very professional and friendly technician. Serviced our unit efficiently. Would recommend and use again
Thanks for your great feedback!
Technicians generally good, except for when they installed the gas heater. The hole in the brick wall for the flue was a terrible piece of work.
Hi, thanks for your feedback. We are sorry to hear this - please call our office on 6228 1126 and we will be happy to look into the situation with your flue. Thanks!
Great service, on time, texted me day ahead. Thorough in checking my issue.
Approximate cost: $165
Great service. On time. Pleasant and professional technician . Detected the issue and fixed it. Would definitely recommend and use again Thanks Ian
Approximate cost: $600
Thanks Audrey!
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Thanks for your great feedback!