Zero stars STAY AWAY they are absolutely terrible and the worst doctors and receptionists I have ever encountered. They should be ashamed.

I had phone consultation the previous day for my report with a GP. He told me that the I need to to take medicine immediately. I waited more than 24 hour for prescriptions but he never sent. The receptionist also told me that they cannot do anything if the working from home GP did not send the Prescription. Again I had to book another GP for my report.…again waited for more than 3 hours in a queue. There was only one GP after 6 pm and still they were booking for patients. Very careless from GP, price oriented service. Rather look for another clinic.

Staff is unprofessional. Doesn’t know a word of English. Extremely disrespectful. I believe the doctor was high on drugs and racist. He talked extremely rude to me. And asked me to go back to your land.

May is a great phone operator at this clinic she does a great job she is friendly and very helpful

Shashikala was really nice as a doctor. She helped me a lot in my treatment. She is very knowledgeable and understands the problems of a patient. Highly recommended.

last time waited 2.5 hours. today a 3pm appt, didnt bother to tell me the doctor wasnt even in, running late and be here around 5. worst doc surgery EVER

Approximate cost: $01

Being bulk billed, this is a good place to go if you are required to do multiple visits. For instance, if you require multiple referrals for specialists.

Their online booking system is touch and go, so it's best to turn up, and if you don't care which doctor you see, then you can be possibly seen earlier.

If you do need to have multiple visits for the required referrals, then insist that the receptionist records your visit. Otherwise, they will follow up multiple occasions to get you to make an appointment, even if you had already done so. I even rang them up, and the receptionist told me to ignore the reminders. After receiving yet another phone call reminder today, I finally spoke to someone more professional who assured me that she will remove me from the reminder system for the last referral.

It is great that they are after hours, which is handy for working people. However, I would feel uncomfortable in going for anything more serious because the doctors' time is limited and not enough questions are asked.

Very bad service, they don’t have doctors, no improvement in my health. Very long wait I went there two times , both times long wait of 2 hours to see doctor. Receptionist says it only takes 30 minutes. Worst experience ever . Will never go at coburg mediical centre. I highly recommend everyone don’t waste your time going coburg family medical centre.

I've never been to a bulk billing medical practice with reception and medical staff as friendly as this one. I went late one Monday night when I was unable to get an urgent appointment at the clinic I normally go to, and despite it looking like a full waiting room, was seen within 5 minutes.
The reception staff were lovely, attentive and didn't seem to hate their job OR patients - unlike any other bulk billing clinic I'v ever been to! The doctor I saw was also attentive and it didn't feel like a cattle train at all.

I will definitely be going back to this place when I need to visit a bulk billing centre (ie, when I'm running low on money or for quick/simple things) rather than the one I used to go to. Highly recommended.

The receptionists are unprofessional and uncaring. "Duty of care" is absent from their vocabulary. I used to come here frequently when I lived in the north and the longest wait I've had to do was 1.5 hours. Earlier this morning I had to wait two hours (after traveling one hour to get to the clinic), even after I told the receptionist that I had work in the afternoon. The doctor, Dr Habi I think he was, was actually nice and very helpful. In my experience the doctors are all nice, patient, and attentive, except for one doctor who in the past made uninvited, unwarranted, judgmental, negative comments about my body (WOMO prohibits me from saying the doctor's name). I have never made appointments to see this doctor again, and I have been conscious to avoid her at all costs, and I personally advise my friends to do the same.

Look, if you are not a worker or full-time university student, and you have no caring duties, and you don't mind waiting long hours, you might be ok to come here. Sometimes you might be lucky to not have to wait too long. But if you are actually *not* unemployed, don't bother as it's not worth the game of luck. If you have things to do with your time, dealing with receptionists' unprofessionalism is not worth it. There are other places in Melbourne where you can see a nice, helpful, fairly priced doctor within 30 minutes.