Good store. Never gets too busy, therefore never takes long to be served. Always fresh fruit and vegetables and good bread selection. Friendly and helpful staff.

Shopping at Coles Busselton can e a harrowing experience depending on when and what time you decide to shop.
POSITIVE:
Recently have introduced new trolleys for smaller items which are FANTASTIC!!! and they save your back.
The shop itself is clean and tidy.
The staff on whole are very nice and will try to assist you if they are able.
I shop there regularly as it is convient for my needs.
PROBLEM AREA:
Management has a problem with providing extra checkout personel when it becomes busy is what is allocated as a non-busy time in the store.
More than once have I got to the check-out and left the trolley and just walked away due to the fact that there were up to 30 people waiting and only two checkouts open. When we requested the floor manager for more checkout staff she replied that she could identify the problem but was not allowed to put on extra staff during non-allocated busy hours.
I was told, as were are customers waiting the only way they could change management's attitude to current checkout status was for us to fill out the client satisfaction form and post it to Coles Australia.
This is no way for a large food grocery chain to behave and I wrote to Coles of my personal experience at this store

I have always found the store clean and items easy to find. The staff are friendly and they always have extra staff on the express lines to ensure you are served promptly. They have great specials and the food is never out of date like other supermarkets in the area.