15 reviews about Coles Insurance

verified email - 21 Aug 2013

well I was putting my daughter in and it was a better deal for 2 so I booked my other car in to. But when someone hit my car they woulden't fix it because there is to much to do.

MillyWonker 01 Sep 2013

I've been looking around to replace my RACV & considered Coles. But no point in paying for insurance if they're not going to pay the claim. You get what you pay for so I think I'll stick with the devil I know.

verified email - 11 Aug 2013

The prices are good and getting flybuys points is good too. I have made one claim altho they have messed it up all in all they are a good insurer and competitive pricing

Approximate cost: $300

verified email - 24 Jul 2013

I have switched both my home/contents & car insurance to Coles insurance. The policy covers were pretty much identical as I had with other companies only a bit cheaper. What makes it worthwhile to me is the added bonus of extra flybuys points which quickly add up!
The application process was easy to do online & you get a further 10% if you complete online.
I did have to call them a few times & the call was answered pretty much immediately & the staff were very friendly.
I cant comment on making claims yet. I am hoping I will never have to!
Like all insurance, you have to make sure it suits what you want for the money you can afford. For us Coles offers great value for money.

22 Jul 2013

I tried to get a quote online. it is apparently 10 percent cheaper online. i tried on 2 different computers and 3 different search engines but it would not take me to the quote page. finally i called for a quote. i gave the person all the details exactly as i have them on my current policy. on the website it says if you are a flybuy member you get 15 percent off (which i am). it also says that if you are over 30 it guarantees you a cheaper rate ( i am). after going through all the talk on the phone the guy tells me they can beat my current rate by 2 cents a month. What the the?? never mind the excess with coles is $100 extra to what i am currently paying. i could not believe it. 2 cents. how can you claim lowest price guaranteed and only offer someone 2 cents off a month while costing them $100 a year in excess. i then said well if the internet had been working would i get it cheaper online as your website claims. i was told no that it would be much more expensive online. what an absolute joke.

verified email - 29 Dec 2010

I have recently changed my car insurance to these guys and i am now paying half the amount i was paying before with the same benefits.than before they are friendly and helpful on the phone and you can also use your flybuys with them,highly recommend.

Approximate cost: $310

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