Had a blocked toilet. Called these guys and asked how much it would cost for their services. They said it would depend if it was a small block or if they needed to put a camera down the pipe it would cost more. So I asked how much their call out fee was and it was fairly reasonable. Anyway, a guy came along with a trainee (the older guy was giving him instructions). They were here for 5mins (no joke) and all they did was plunge a couple of times and flushed a couple of times. They showed us it was cleared and said they would invoice us. A week later we got an invoice for double the call out fee! When I called to ask why it cost so much when they were here for only 5mins and it didn't look like it was a difficult job, I was told it was because 2 guys did the job!! I told the owner I never asked for 2 guys and it was not a fair price for a simple blockage. Obviously we have never used them again. And we've purchased a plunger!

Five star professional company. Large group with plenty of staff, do commercial and domestic. A leak from our gravity fed hot water system and they're on the job within no time to fix.