Im with the commonwealth bank and needed to go in to this branch to get a bank statement with certain dates written on it.
I went in there they told me wait for someone to see me which was fine. I finely got seen by a woman once i told her that i needed a Bank statement she asked me what i needed it for then. Once i told her she then tried to get me to sign up for there products (I.e credit card, personal loan etc) Im already with the commonwealth just for a savings account and then that is it. I told her this and she kept asking me why. Then a few days later she rang me on my mobile asking the same thing if i wanted to sign up to anything that she offered me the time i saw her. When i told her that day i saw her that im not interested in any of them products and wont be as im with another bank.
I wouldnt recommend going in to the branch at werribee plaza if it is not needed.
they are overly pushy

I use this bank about once a month and find that it is satisfactory, often though the lack of staff means you have to wait forever, especially if you want customer service,

Approximate cost: $0