Computer Specialist Investigators

5.0
based on 27 reviews

  • Essendon, VIC 3040
    We are a mobile service that services the Moonee Valley area as well as surrounding North-Western Suburbs of Melbourne. We come to you to fix your problem and there is no call out fee.
  • 0413 843 434
  • 93797727
  • Visit our website
  • Opening Hours
  • Payment methods
    Cash, Cheque and Credit Card
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27 reviews about Computer Specialist Investigators

verified email - 18 Apr 2017

Shane @ CSI is a Legend,
Allways very Pleasant helpful
And quick to respond
Reasonably prices
In General Great company to deal with

verified email - 17 Apr 2017

Shane Walsh of COMPUTER SPECIALIST INVESTIGATORS was recommended to me by a colleague some years ago.
I was having major problems with my computer and with my server.
Shane identified the problems, gave his appraisal and a quote. He also advised on how to deal with difficulties with technicians operating from overseas. I am elderly and hard of hearing.
I was more than satisfied with his quiet approach to technical issues with my computer. Nothing seemed too difficult to do.
When an appointment was made, Shane arrived promptly and worked until that problem was solved. If options were available Shane made certain that I understood the situation.
I have had no hesitation in recommending Shane Walsh to my friends and acquaintances. My computer is vital for the voluntary work I do with a not-for-profit organisation. It is in use every day.
I would award Shane 5 stars for availability, punctuality, efficiency and quality of service. He is an extremely pleasant person to have in the home and he is honest with his quotes and prompt with his accounts which can be paid online.

verified email - 14 Apr 2017

I am an elderly lady who has used a computer for many years.
3 years ago I moved to a smaller residence and needed to switch to a “Lap top”.
Shane helped me to cope with this new version of computer and then the change to Windows 10. and make the computer easier for me to use and understand.
He has also rid the computer of a virus on a couple of occasions.
Shane has always been prompt in returning my calls for help , sorting out problems quickly and explaining what needed to be done. Shane is always pleasant and polite.
I would recommend Shane to friends etc. because of his reliability and business ethics and his knowledge of computer technology.

verified email - 14 Apr 2017

I can recommend the service from Shane of CSI -Australia to anyone looking for computer assistance

I find that all tasks are always finished properly with a thorough attention to detail and Shane is always happy to make requested alterations (be they large or small), should there be any need for late changes to the work.

Shane always replies to all correspondence in a timely manner and takes a lot of pride in his work

I would give a 5 star rating

Ian Bromley
Melbourne
Australia

verified email - 14 Apr 2017

I would rate Shane 5 stars based on my dealings with him. He has always been prompt and able to rectify my issues.
Also providing a computer rebuild was made easy. I would recommend him to my friends and associates.

Regards

John Garvin
Australian Cooling Tower Compliance Services

verified email - 14 Apr 2017

Computer Specialist Investigators,

We have been using the services of CSI for a number of years and have always had excellent service.

I would rate them 5 Stars and highly recommend their services to anyone who requires honest , reliable & prompt service.

Daniel Fasoli
Director

verified email - 13 Apr 2017

I would have no hesitation in recommending Computer Specialist Investigators. They have always responded promptly when I have needed assistance.

verified email - 13 Apr 2017

I have pleasure in recommending the services of CSI- Australia

Our company is a small customs brokerage with computer links to all govt departments , shipping companies etc
We rely heavily on electronic dealings with all these agencies , and cannot afford any downtime with our computers

For the last 12 years Shane Walsh of Computer Specialist Investigators has been responsible for upgrading our systems when necessary, assisting with training of staff and addressing any problems or issues we may encounter

Shane has also looked after all my families computer requirements and also those of some of my friends
- No job is too big or too small for Shane

The service is always prompt and reliable and we almost feel Shane is a member of our staff

- In particular , we appreciate the follow up calls to make sure everything is OK

We deal with CSI exclusively for all our needs and couldn’t be happier with the service

Mal McArthur

Managing Director
Ian W McArthur & Co Pty Ltd

verified email - 13 Apr 2017

We have used Shane over many years. He is our "go to" for all PC problems and always happy to troubleshoot issues by phone or email to see if they need a visit to sort out. He is quick to arrange any visit and while here we just have full faith he is spending his time wisely. It is so much easier than unwiring and transporting a heavy PC too! I have recommended Shane to many friends who now also use his services. I have also asked him to buy and install our last two or three desktops and have had no problems with any of them as he has assessed our needs in the process.
Star rating 5 out of 5 for reliability, knowledge, trustworthiness and rates for home visits.

verified email - 13 Apr 2017

Shane has been associated with my company Disegno Nuovo Pty. Ltd. for the past 10 years. He has proven to be a proficient as the Computer IT specialist for the company and rescued us on numerous occasion.
Over the years he has kept the company in tune with IT updates and changes to keep us working.
Disegno Nuovo Pty. Ltd., been a relatively small company, has benefited with the great knowledge and also advice to deal and provide the service which our business needs required in today’s climate of business.
We have referred his business to some of our other clients because of the level of professional services. He has demonstrated a great willingness to work extremely hardto get the best results, as this is a very competitive market to provide the best quality and standard of work & finished results.
This company is pleased and will continue to be working in conjunction with Shane. We believe that he will continue to work to a high standard that we have grown accustom to.

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