They took my deposit then refused to install , they are dodgy! NCAT passed orders for them to refund but as they have been deregistered by ASIC it’s highly unlikely. Beware!

Cannot recommend this company highly enough. Their price, service and prompt attention to replacing and disposing of an old split system was fantastic. The service and communication and very reasonable price for a quality unit makes it a pleasure to deal with this company.

Very Unprofessional. Would never recommend. I had arranged for Cooltrix to provide a quotation for a new installation and replacement of our existing air conditioner. The date and time were scheduled for Saturday 2 PM. However, no one arrived at the said time. We waited and followed-up with the person, he said that he had forgotten about the appointment and said that he would call back. We cancelled our further commitments and stayed back home. But we never received a call. We followed up again after 2 hours, and received a very negative response that he is very busy and will call back when he has time. He has never called back...