Cosmetique Joondalup

check icon 4.8 (55)

Business details

Opening hours

Monday:

9.00am- 6.00pm

Tuesday:

9.00am- 6.00pm

Wednesday:

9.00am- 6.00pm

Thursday:

9.00am- 6.00pm

Friday:

9.00am- 6.00pm

Service awards

Reviews for Cosmetique Joondalup (55)

Write a review
4.8
55 reviews
5 star icon
51
4 star icon
2
3 star icon
0
2 star icon
0
1 star icon
2
Service Rating
4.8
Quality Rating
4.8
Value Rating
4.8
Sonja L.
1 review · 500 points
verified email - 14 Aug 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Poor service ....injecting lip filler and botox

Approximate cost: $200

lynnette-b
1 review · 300 points
10 May 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was so nervous before I went , im 62 and never had anything done before. .
The girls at Joondalup are amazing …
Explained everything and put me at ease …
The results …
LOVE THE RESULT !!
Love my new relationship with Cosmetique

Approximate cost: $200

indyc
1 review · 300 points
12 Apr 2023
Service Rating
5.0
Quality Rating
3.0
Value Rating
5.0

Efficient and pleasant staff. Good position

09 Apr 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Awesome service provided by the team. Have had lip filler a cple times now, very happy with outcome.
Was provided instructions on aftercare to ensure longevity of the product.

Approximate cost: $300

lillyt246
1 review · 300 points
28 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I really loved how I was guided through all my options on arrival! I received exactly what was going for and got so many compliments from the girls at work! The Rn completing my service was super positive and definitely made the environment super comfortable xx

karenan236
1 review · 300 points
15 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I highly recommend Cosmetique Joondalup
Good prices and good results

elainer213
1 review · 300 points
09 Nov 2022
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Easy booking system , great service . I’m always pleased with my results at Cosmetique , and they offer fantastic value for money . Highly recommend.

181d159e
1 review · 300 points
09 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was really happy with how I was guided through each option and how it would affect my face and overall look. I ended up completely trusting the Cosmetique nurse and going with what she recommended. It felt really personalised and I was super happy with the results! Definitely will be back xx

kateb705
1 review · 300 points
09 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Always happy with the service and my results

amyc564
1 review · 300 points
02 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely professional, welcoming and experienced! Felt real confident with the consultation and even more so after the treatments! Highly recommended.

verified email - 18 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service as always the lady there was super friendly and very professional.

kerries529
1 review · 300 points
18 Oct 2022
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Was running late but staff still happy to see me and didn't rush. Have been a couple of times now to Joondalup and will keep going. Lovely staff and know their stuff.

racheld177
1 review · 300 points
10 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

the only treatment i get done here is a lip flip which iv never had a problem with, it has always worked and only costs $40. i love the joondalup clinic because i never have to wait long in the waiting room and it feels very private and comfortable as there are no other patients waiting with me which i love

leaht236
1 review · 300 points
07 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would always recommend cosmetique Joondalup, the Nurses are amazing and the service is great, 10/10

reganb956
1 review · 300 points
06 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Loved the experience, deffinitely going back!

laurena271
1 review · 300 points
06 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great results, extremely happy!all the nurses do an exceptional job.

rosies929
1 review · 300 points
15 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

5 stars to cosmetique joondalup! amazing nurses who can answer every question you ask to the best of thei ability! so kind and friendly and professional, always love my visits here!

Approximate cost: $200

verified email - 05 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have been going to cosmetique Joondalup for the past 3/4 years, couldn’t recommend this business more! The girls are always very professional, my results are great and very reasonably priced. Great service

nikki-b632
1 review · 300 points
02 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Awesome service and do there job really well .

hayleyw277
1 review · 300 points
01 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, this was my 3rd time returning and as always i feel fabulous, Page was beautiful, such a friendly person and very gentle, i will be back

MandiOZ
1 review · 500 points
verified email - 24 Aug 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

As I reached a milestone, I promised myself some skin love, however found the idea quite daunting. I was surprised at how easy the website and booking system was, even to change a booking mistake that I made.

The staff at Cosmetique Joondalup are all lovely and very professional. I’m definitely going back in the future, and have already recommended them to friends.

Approximate cost: $120

jennat998
1 review · 300 points
23 Aug 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Professional and knowledgeable nurses

tanyaw96
1 review · 300 points
22 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Highly recommend .
Professional and caring

Approximate cost: $350

ashleya916
1 review · 300 points
20 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wonderful - prompt Service! Efficient & Effective ️

Approximate cost: $300

smananthaj
1 review · 500 points
verified email - 13 Jul 2022
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

As a mum of 2 young children, I neglect myself. My children are my priority… they are my everything. Friends and family often encourage me to do things for myself and generally, I brush them off.

One evening when answering some emails I stumbled across a Cosmetique advertisement…. They seemed amazing! Eager to finally do something for myself, I pre-purchased a $299 voucher with the intention of booking a procedure at a later date. They were fabulous to deal with! When I was ready to take the plunge and book, I emailed the Cosmetique team to secure an appointment at a Joondalup Branch. To attend this appointment, I arrange for my children to go to day-care (on a day they don’t usually attend) and arranged my week to accommodate the procedures recovery period. Unfortunately, upon arrival the flustered staff member informed me that the procedure had been incorrectly booked (as something entirely different) -and- that she did not have the required equipment to carry out the procedure I had booked. Upset, I emailed Cosmetique who offered me a $50 refund for my troubles which I respectfully declined. I requested a refund of my monies so that I could seek services elsewhere. They ‘approved’ a refund and assured me it was being processed….. that was 2 weeks ago. No refund, no response to emails, no response to attempts at reaching them on FaceBook. They did not carry out the services booked and have not given me my money back. They were certainly quick to take my monies in the first instance!

I am posting this review in the hopes of warning others. If the above had occurred with a more honest business, I am sure I would have been refunded by now.

I have lodged a complaint with consumer protection.

AVOID!!

08 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ive had excellent service from all the nurses at cosmetique.
The business and parking is convenient to find.
Booking online is very quick and easy.

francis-h
1 review · 300 points
07 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi my name is Francis, I have enjoyed going to the Joondalup clinic the girls are helpful and so friendly, I always feel great once I have left, I trust their judgement as I feel I need a professional opinion,

06 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Had a wonderful experience at Joondalup cosmétique service excellent and treatment effective would recommend highly

Approximate cost: $300

nicole-i201
1 review · 500 points
verified email - 05 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I just want to say how pleased I am with the results of my lip fillers. The nurse was amazing at comforting me and extremely professional. The clinic was clean and didn't have to wait for my appointment.

willm844
1 review · 300 points
28 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Amazing clinic and professional staff, results are amazing