Professional and knowledgeable nurses

Highly recommend .
Professional and caring

Approximate cost: $350

Wonderful - prompt Service! Efficient & Effective ️

Approximate cost: $300

As a mum of 2 young children, I neglect myself. My children are my priority… they are my everything. Friends and family often encourage me to do things for myself and generally, I brush them off.

One evening when answering some emails I stumbled across a Cosmetique advertisement…. They seemed amazing! Eager to finally do something for myself, I pre-purchased a $299 voucher with the intention of booking a procedure at a later date. They were fabulous to deal with! When I was ready to take the plunge and book, I emailed the Cosmetique team to secure an appointment at a Joondalup Branch. To attend this appointment, I arrange for my children to go to day-care (on a day they don’t usually attend) and arranged my week to accommodate the procedures recovery period. Unfortunately, upon arrival the flustered staff member informed me that the procedure had been incorrectly booked (as something entirely different) -and- that she did not have the required equipment to carry out the procedure I had booked. Upset, I emailed Cosmetique who offered me a $50 refund for my troubles which I respectfully declined. I requested a refund of my monies so that I could seek services elsewhere. They ‘approved’ a refund and assured me it was being processed….. that was 2 weeks ago. No refund, no response to emails, no response to attempts at reaching them on FaceBook. They did not carry out the services booked and have not given me my money back. They were certainly quick to take my monies in the first instance!

I am posting this review in the hopes of warning others. If the above had occurred with a more honest business, I am sure I would have been refunded by now.

I have lodged a complaint with consumer protection.

AVOID!!

Ive had excellent service from all the nurses at cosmetique.
The business and parking is convenient to find.
Booking online is very quick and easy.

Hi my name is Francis, I have enjoyed going to the Joondalup clinic the girls are helpful and so friendly, I always feel great once I have left, I trust their judgement as I feel I need a professional opinion,

Had a wonderful experience at Joondalup cosmétique service excellent and treatment effective would recommend highly

Approximate cost: $300

I just want to say how pleased I am with the results of my lip fillers. The nurse was amazing at comforting me and extremely professional. The clinic was clean and didn't have to wait for my appointment.

Amazing clinic and professional staff, results are amazing

Cosmetique is my go to clinic. Convenient location, immaculate consulting room and professional staff. Would recommend.