The ladies serving us were wonderful. Making suggestions for us and completing our full attire. Even modifying the dress to give a better effect. So worth the trip from Berwick and also the cost was very pleasing. Dressing for a Steam Punk wedding. Was made easy. Many thanks. Brilliant service.
Found a great costume to buy which was cheaper than it was on most online sites. The staff were very helpful and fun.
$110 for a dress and a vest for hire over night for a party, crappy quality for the price we paid. We brought it back in same condition and didn't get any money back (which most costume places give some form of cash back) we might as well buy new clothing for the price we paid!!!!! Horrible.
Hi Leesa,
We're sorry to hear about your experience in store today. We take pride in the quality of our hire costumes, they are washed after every use to ensure quality and cleanliness. We're sorry to hear you think otherwise.
We're concerned if our staff did not inform you about our extensive range of costumes that are brand new for purchase. Additionally, if the costume you are looking to buy is not in stock, we will happily order in the costume you desire.
Unlike other costume shops, we do entire payment in one transaction. There are no additional fees once you do your one-off payment. We believe this is the most efficient way to do transactions. We do take credit card bonds, incase the costume is returned late. Although, we don't take any money out of these if costumes are returned on time and all your information Is destroyed.
Again we are sorry you have had a unpleasant experience. We encourage you to call us on 9553 1116 if you require any further information.
I often get invited to fancy dress parties...I am very lucky to have a few places close by. I dont particularly enjoy sorting through costumes as I think they all smell musty but after 3 failed attempts I found bits and pieces here. Not a whole outfit (thanks to salvation army clothing stores) but this place was helpful, a lot of others just ignore you I find.
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