Count Dogula's Moonee Ponds

4.9
based on 51 reviews

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51 reviews about Count Dogula's Moonee Ponds

verified email - 17 Oct 2015

My pooch has been a regular here until very recently. I called to warn the team about the changes in my dog since they last saw him - he is 14 and a half and since his last cut last summer, he has developed blindness and arthritis. I warned her and hoped that they would be able to handle such a case and they were willing. Upon picking him up, he was distressed. His nails were not clipped, his face had been left untrimmed and he had cuts all over his neck. I was charged $100. Will not be returning. My first online complaint but I felt obliged to warn other elderly dog owners that they cannot handle such cases and to go elsewhere

Approximate cost: $100

14 Sep 2015

This was our first time at count dogula's and the service was above and beyond . My baby zoe was so scared when we first arrived but after a few minutes she calmed down and was so happy and seemed very calm . Ruth was just amazing with her and was a very calming person :} the girls are amazing groomers and are very careing ! we would not go anywere else .

Approximate cost: $70

Anonymous
08 Sep 2015

We (including Rodney) are extremely pleased to have stumbled across Count Dogula one Saturday driving down Mt Alexander Road ! Rodney has been to a few groomers in his time, but he is adamant this is the best. Ruth and her team are caring, friendly, professional and accommodating. Thanks to all and we look forward to seeing you for many more visits.

Approximate cost: $75

verified email - 31 Aug 2015

I found the staff to be friendly and obliging and my dog was groomed as promised. Will be going back.

verified email - 31 Aug 2015

I was so impressed. One of my dogs I like him to be groomed a certain way and the groomer listened and did it perfectly. My other dog is old and they took such wonderful care of her.The price was reasonable and the customer service was outstanding.

Approximate cost: $75.0

30 Jul 2015

We couldn't have been happier with the care given to our fur baby. Our giant Newfie came out looking fluffier than the day we got him. Thank you very much, we will definitely be back

verified email - 21 Jun 2015

Ruth and her team were fantastic, first time user and we are wrapped, won't go anyway else! Xena was in a bit of state after her last groom and we were a bit concerned as the last groomer left water in her ears causing her to get an ear infection. This time no issues and Xena had a good time, looked much happier when we picked her up, they were very quick and the whole team are professional and caring.

Approximate cost: $80

04 Jun 2015

I have a Scottish terrier and wanted a traditional Scottie grooming for him - eyebrows, beard and skirt... I had been told by the breeder that Scottie groomers are very hard to find. However Master Hamish came out looking fantastic, great Scottie cut and trim and all carried out in a professional and caring manner. We will definitely be returning and I recommend Count Dogula's to any Scottish Terrier owners. Very happy with the grooming. I

Approximate cost: $80

21 Apr 2015

I have taken my dog to Count Dogula's and I find the staff are very professional, and look after my dog, they are kind and compassionate and the type of grooming is outstanding, especially when Angela does my dog, Daisi loves to go there, and I would recommend this salon highly, you can also get all sorts of lovely Treats, Coats, to keep your special friend warm, Food, it is a one stop shop, and you will get good advice on some treatment for your loved one. I give this shop 10 out of 10.

Approximate cost: $60

verified email - 11 Apr 2015

After years of getting my beautiful fluffy friend groomed at many different places and seeing how stressed he got ... I knew I was in the right place when I walked into Count Dogulas and was greeted by the very friendly Ruth ... My pooch loved her instantly ... Ruth is clearly a dog person and treats dogs very gently and well ... Our fluffy friends are after all VERY intelligent and know how to read humans! Thanks Ruth and team!

Approximate cost: $75

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