3 reviews about Country Road Outlet Online

verified email - 30 Aug 2023

NO NO Noooo!!!
Ordered 2 x Merino Cardigans they quoted $111.00 AUD then processed in USD
45 days later I received 1 x children’s gold plated necklace headed for the bin.

verified email - 17 Oct 2015

Ordered $250 worth of clothing from CR online (Victoria) only to have their far from smart courier Star Track Express deliver my parcel to the wrong address (they did not ask for identification from the tenant at incorrect address). CR claim it is my fault however, this is the 2nd time I have had a problem with their online ordering system not picking up one digit in my address. Basically someone else in my street has received and signed for my parcel, which is theft. The online customer service person has basically told me bad luck, my fault and I have been charged. I'm sure CR are financially big enough to write my loss off on their shrinkage/ insurance. I will NOT be shopping with CR anymore, in fact I've gone "off shore" to NZ- they offer far superior quality garments and far superior customer service.

Approximate cost: $250

verified email - 12 May 2014

I recently bought from Country Road outlet online, I can say I am impressed with their service and speedy delivery.

The prices are unbelievable, especially on their sale items.

So far so good. I have already received my items, from ordering late last week.

Approximate cost: $40.00

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