I have been attending Crafter for almost nine years now, and I find that generally all the staff, from reception to doctors, are friendly, helpful and efficient. I am not always able to see my GP when I want to, but I have never seen a doctor there who hasn't been as thorough and helpful as my own. Only downside is that it can take time to get an appointment with your own GP, even with a couple of week's notice, which makes the point of having a particular GP a little moot. They bulk bill for concessions, which has been incredibly helpful to me as a student. They are always busy, and service a lot of people in the local area, so I take the disappointments lightly, and know that there will always be a good doctor available should I have an urgent need.

This medical centre used to be our centre of choice, but their service has declined recently. They no longer bulk bill for kids or elderly like they used to. You also almost always have to wait at least 1/2 hour past the scheduled time to see the doctor. It's worth ringing up an hour prior to your appt to find out if your doctor is running on time or not. When you call up to make an appt, 3 out of 4 times you will be put on hold. I guess they are just a very busy surgery. Having said all this, the doctor we see is very good (and popular), so sometimes it's worth it just to get to see them.

Crafter Medical Centre has been my preferred doctors practice for over a decade now. All of the doctors are very professional, and the secretarial staff coordinate appointment times very well. They're always happy to see you and explain the ins and outs of any treatments, as well as alternatives. Also, unlike some of my past doctors, they have never been disrespectful or arrogant.