I don't even know if this deserves a star, but 1 star is the lowest option. My mum went for an appointment the other day, only to be greeted by the receptionist and the eye test machine out in the store, not in its usual consultation room. The usual optometrists were not available that day and she was told by an old man that the receptionist will do her eye test. Now I'm not sure what the legalities are behind optometry, but I've never heard of receptionists giving eye examinations. It's like telling receptionists at doctors clinics to treat you. My mum has been going to this place for many years, but this is the first time she has come across such situation, and she definitely won't be returning!

I've chosen this optometrist to have my regular eye check up for its good service and quality. I bought my glasses' frame here few years ago and guess what it still looks good so all i need to do is to change the glasses themselves. Always receive letter for annual eye check up and discount. The contact lens here are good too with reasonable price.

I've gone to Crystal Eyecare everytime I needed glasses or contacts. Both optometrists are very friendly, very nice people with knowledge that extends beyond just optometry. Also I've done work experience there so I can definitely say that all the services are centred around giving the best to the customer. Furthermore, because it is a small optometrist and not a franchise, they do give discounts once costs start rising too high so thats a plus!