2 reviews about Dalani Home And Living

verified email - 22 Jan 2013

If there was a zero star for service this company would get it!! I purchased some canisters for a Christmas gift in early November allowing plenty of time for delivery. By early December two out of the three I ordered arrived. I emailed customer support waited three to five days and then rang them on their on 1300 number. After being on hold and listening to the same french songs about four times I was told it would be delivered in time for Christmas. Several more phone conversations and emails later the final canister did not arrive. Fast forward to early January and I was finally advised (after 4 more telephone calls and being on hold for over 20 minutes at a time) that the product was no longer available and it was a warehouse issue. Needless to say I had to purchase another Christmas present for the intended recipient. At the time of writing this I have phoned and emailed several more times to try and resolve the issue. The products that did arrive are fine - their communication and customer support is appalling and i am just days away for referring this to consumer affairs. Save the headache and try Peter's of Kennsington instead!!

verified email - 11 Oct 2012

Online supplier of premium homewares at drastically reduced prices. You have to register to receive the special offers and newsletter and they really sell some amazing and eclectic pieces - fabulous flowery lamps, wonderful and colourful cushions, teatowels and linen. All these beautiful things for your home that you love to buy but usually can't. I treat myself to some of their offers when I feel a little flush. I recently bought and promptly received some beautiful cushions that exactly match an armchair I have at home. The armchair was not part of my lounge armchair suite. I put them on the lounge and promptly had a well matched suite!

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