I recently purchased a desk top, printer, the works from Rosey at Daynetree Computers. She has excellent customer service skills and when I first went in, we sat down and I was able to ask her heaps (I mean heaps) of questions. The price I purchased the package for was very reasonable as I had checked out prices on line as well. I wanted to buy from a store because I wanted someone who had experience, solid advice and offered after-sale service. I can call on her if I get stuck at any time. So far I have had no problems with my computer at all in terms of functionality, I love it. If I bought a laptop, it would be from there.