7 reviews about Designer Image Robes And Shower Screens

Anonymous
verified email - 16 Aug 2020

To everyone thinking of having a job done by these people please be aware they do not offer the quality of work that they promise. We have recently had a built in wardrobe that have been. Very very poor quality of products have been used, the job was no complete and the installer was extremely rude hence after a phone call with PAUL which he stated he would come check the work that he thinks was complete but never ended up coming. Overall very disappointed and regret every single cent i spent on them. DO NOT TRUST

verified email - 25 Jul 2020

There is not too much to say here, firstly there was no "Design" in Designer and certainly no "Quality" in the Image.

The project was stopped as it was completely unsatisfactory from every aspect. I then needed to fight Paul to gain "part" of my deposit back and make repairs to the damage done during the installation work.

I have the photos and would be very happy to share.

verified email - 16 Aug 2017

Dealt with [retracted personal identifier]. He was rude and abusive.
I had a job quoted.
He took more money from my account than he was supposed to "twice". It was refunded only after I asked him to and he made out I was being a pain and complaining.
I then told him to cancel the job and he refused. He became very rude and made out I had no choice but to go ahead. I told him to cancel it.
He left part of wardrobe internals across my front door and I had to then deal with trying to get the items removed. He was trying to force me to go ahead with the job.
I went through fair trading and the police told me to fill out a fraud pack against him.
HE KEPT MY DEPOSIT AND WILL NOT RETURN IT.
Do not deal with this company it is not worth it.

verified email - 19 Aug 2015

Amazing company I've had 2 beautiful wardrobes installed by this company in August 2015 , I'm so happy that I will proceed to install my laundry with them also . The staff in Kirawee , Sydney are amazing Paul and his wife jo assisted me in finalising the wardrobes design and my family are so happy with the finished product . I'm not sure why they had bad reviews , when I have experienced one of the best services with a top notch product. You know you've invested in a good company when a master builder comments on how good he wardrobes look .

verified email - 25 Dec 2014

Thank you to the staff of Designer image robes for the great wardrobes built in my house, from the initial call to the final instillation. The jobs were great, it was exactly what we needed to complete our house. I'll be sure to use your business again

Approximate cost: $1800

Anonymous
verified email - 12 Dec 2014

Do not use this company unless you want a flat pack wardrobe solution. We are up to our 6th visit to fix quality issues. Paid an exhorbitant amount of money for 2 fully lined built in wardrobes, which are not 'custom made' as the website suggests and therefore do not fit our space properly. No one advised us that they would be installing a flat pack style wardrobe and that fully lined would not be appropriate for our uneven walls as they do not measure to fit. We also had poorly cut panels and shelves, bowing uprights, scratches on aluminium door frames, poorly sliding doors, screws not fully screwed in and of different colours, filler used to make up for chunks taken out of some panels and to make up for incorrectly cut floors (which is now spread all over the wardrobe surface), extensive damage to carpet and newly painted ceiling and other surfaces...the list goes on. The typical response was 'that's ok, it's how they are'. They do not show up on time or with a full van of materials, hence the need for multiple visits to 'fix' issues. We paid the money before our issues were fixed, and although they have come back since then, I know the end result will not be to a standard that any reasonable person would expect. Do not risk it.

Anonymous
verified email - 30 Sep 2009

We has built-in wardrobes done. The person who quoted us and came out to our place was lovely but there was a communication breakdown in what we wanted when some other person did the actual work and got the design completely wrong. This was eventually fixed but it wasted our time!

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