Honestly i have experienced the same thing...
the owner always charge twice on your direct debit account.
i have regret to sign up a treatment with them
i am very surprise no one has managed to take this company to court ....

MY ADVISE... DO NOT SIGN UP A CONTRACT TREATMENT WITH THIS COMPANY...THAT INVOLVE DIRECT DEBIT ACCOUNT... IT'S TRAP!!!!

AS I AM TRYING TO GET OUT OF IT AND IT HAS BEEN DIFFICULT

Awesome service and really knowledgable staff! Reccomend anyone who wants to feel better needs to come for a visit.

DO NOT GO TO THIS COMPANY. For goodness sake do not give them your card details. I joined their membership program and for one treatment they charged me twice despite me specifically requesting them to delete my card details. I then had to send 4 emails to no response about refunding the amount due. I then called and was given attitude about my request. I then requested cancellation and without advising me they deducted a $250 cancellation fee from my account that was not authorized and I had requested no money be taking until I made a decision about the cancellation. I spoke with an employee of the business who is an incredibly rude woman. Claim to be healthcare providers but I would not send my worst enemy to this business after my experience.

[redacted personal identifier] has always had an attitude problem. She creates and unwelcoming and hostile environment. I had multiple experiences in which one thing was promised and yet a different outcome occurred at the checkout. Disappointing that people still act this way and pursue these business practices. I finally learnt my lesson and have ended my long-term relationship with this business.
The treatments provided are inferior and my money and time have been better spent elsewhere.

Approximate cost: $129

The treatment I received today exceeded my expectations.
Everyone was so calm, professional. The assessment was very thorough and comprehensive. The accent is a wholistic one and you are treated as a whole person.

Approximate cost: $49.00

I have just come from a lovely, relaxing, one hour full body rose massage at detoxologie. My daughter purchased a Cudo gift voucher to give me this massage. After reading the reviews I was a little concerned about what it would be like. It was a good experience with a caring masseuse and I thoroughly enjoyed it.

It was First time for me, the people who work there made very good impression on me. Service they provided and the treatment I received was a wonderful experience. Will return again soon.

The service was great. I had a colonic and was given further naturopathy advice. I am now a regular client and my health has improved immensley. This company makes looking after your health affordable unlike other natural health services. I would recommend detoxolgie to anyone with digestive issues, The staff are caring and helpful, I feel very comfortable there.

FANTASTIC!!

I visited Detoxologie on a groupon voucher for a facial and massage. From the very beginning as I walked through the door, the receptionists were so friendly and welcoming. My massage was excellent, a deep tissue + relaxation therapy. I then went in for my facial- my beautician was so knowledgeable and didnt only provide a pampering experience but also educated me on how to improve my breakout prone skin.
I would definitely recommend this clinic to friends.

The staff hear were uneducated and would not give me my massage or colonic that i had paid for because i told them I had cancer two years ago. They treated me with predjudice even though I was in full remission, they said they couldnt massage me if i ever had cancer. The head cancer professor at St george hospital had told me from the start that massage ok for me. . My partner is a massage therapist, she asked him with me, and he reassured me that it was fine for me. The staff here did not only discriminate against me they virtually accused me of not reading the terms and conditions. I went over the terms again completely when i returned home and there was no exclusion whatsoever in there relevant to me. Its hard enough having cancer and tough enough getting through it but to be treated in this manner by unprofessional psuedo medico wanna be's is very offensive. They refused to give me a refund but allowed me to give the deal to my girlfriend who got to use the treatment that I paid for. It took me my time and money to travel to this appointment and was a fair inconveince to be sent home again without a refund due to there missinformation

Approximate cost: $80