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55 reviews about Disaster Blaster Plumbing

verified email - 17 Jan 2022

Arranged for a plumber to attend to review work that needed to be actioned. No communication and no plumber 3 hours later.
Advertises no call out fee, I was informed that there is now a $40.00 call out fee. Good communication = a good business, poor communication = a failing business

Hi Rodger,

Please accept our sincerest apologies for being so late.

It is within our usual habit when running late to notify our customers. We too strongly agree that;
Good communication = Good Business, however sometimes things do go beyond our control when it comes to emergencies.

I have personally looked back on our call logs/notes, I can confirm we tried to get in touch twice, however we were not successful in reaching through to you.

The allocated plumber had been held back at an emergency plumbing job which caused his delay in reaching you.

Once again we are so sorry for the inconvenience this has caused and we totally understand your frustration. Please accept our apologies as we promise to endeavor our best for this not to reoccur.

If you're open to discussing your experience/charges further please email us on [email protected].
We are committed in providing the highest level of customer service and satisfaction.

08 Nov 2021

I guess I am paying for the prompt service as I was charged $385 to have the toilet cistern inlet valve be replaced, very similar part (maybe the same) at Bunnings priced at $20.55. The tube and tap that connecting to the wall is $185, total bill $570.

Hi Lilly
Sorry to hear your experience was less than 5-stars.
We are committed in providing the highest level of customer service and satisfaction. If youre open to discussing your experience further please call/email us on 1300 700 944 or [email protected].
We would like to thank you for your great feedback and acknowledging our prompt service.
We also did Supply and install for you a brand new garden tap valued at $220.00 for FREE.
We charge a fixed price per job and the price was agreed upon before works commenced.
The works involved were for completely disconnecting and removing the cistern to then supply and install a new the inlet valve ,water valve and flexy hose for the toilet cistern and then reconnecting and installing the cistern back to the toilet bowl as well as testing and commissioning everything is in working order.

Thank you so much for taking the time to give us this feedback. Thank you so much for the business and we look forward to be of service to you in the future.

verified email - 13 Apr 2021

Great service abundance well priced ...
Thanks for your service

verified email - 31 Jan 2021

Sam saved my very expensive diamond ring from my bathroom floor drain thank you so much for your very patient attitude, highly recommend

Approximate cost: $350

19 Jan 2021

Courteous, Prompt, super efficient, fast and punctual.

A1 service. COVID safe.

Highly recommend this plumber to anyone in Sydney!

19 Jan 2021

This is an excellent service. Super efficient, super quick and helpful.
I recommend this plumber for everyone in Sydney!!

08 Jan 2021

Punctual and efficient. Respectful of the home and was very clean/tidy which was a relief given the current climate with COVID. Pleased with the result.

31 Dec 2020

Great service, the lads were on time and got our Disastrous kitchen blockage from previous tenants Blasted right through. They arranged a time quickly to come out and fix the issue.

Highly recommend A++++

09 Dec 2020

We have a restaurant business. We had the unground grease trap blocked and flooded inside the restaurant. We call their emergency number, quick answer, quick respond and quick arrival.
Very professional advice. Very professional in communication with third party in cleaning the grease trap and extremely happy with the problem resolving. Thank you very much

02 Dec 2020

that was a quick plumbing job I never had before excellent job Many thanks

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