DNS Removals

check icon 4.4 (19)

Other reviews

Opening hours

Monday:

7am - 7pm

Tuesday:

7am - 7pm

Wednesday:

7am - 7pm

Thursday:

7am - 7pm

Friday:

7am - 7pm

Saturday:

7am - 7pm

Sunday:

7am - 7pm

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Service awards

Reviews for DNS Removals (19)

Write a review
4.4
19 reviews
5 star icon
14
4 star icon
3
3 star icon
0
2 star icon
0
1 star icon
2
Service Rating
4.5
Quality Rating
4.4
Value Rating
4.5
Thomas E.
1 review · 600 points
verified email - 11 Dec 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Brisbane move

Had a local move in Brisbane with DNS Removals, and they were awesome! The team was on time, worked fast, and handled everything with care. Super friendly and professional – couldn’t be happier with the service. Highly recommend!

Approximate cost: $700

Paul R.
1 review · 600 points
verified email - 11 Dec 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Dns removals move

We moved from a house on the Gold Coast to a house in Brisbane, and DNS Removals did an amazing job!
Huge thanks to Thommy and Daniel for their hard work and professionalism. They were punctual, efficient, and handled everything with care. The whole process went smoothly, and nothing was too much trouble for them. Moving can be so stressful, but these guys made it easy. Highly recommend DNS Removals for any house move!

Approximate cost: $900

Amy D.
1 review · 400 points
28 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Great company to move with

I recently moved my 3-bedroom apartment in West End, and DNS Removals made the whole process so smooth.

A big thank-you to Denis for organising everything – it was all so well-coordinated. The team showed up on time, worked efficiently, and handled my furniture with care (even the awkward pieces).
Highly recommend DNS Removals for anyone needing a reliable moving service!

Approximate cost: $900

itibas 1.
1 review · 600 points
verified email - 27 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Me and my parter moved our 2-bedroom unit from Brisbane to the Sunshine Coast with DNS Removals, and they were awesome!

The team showed up on time and got straight to work. They handled everything with care, from furniture to the little stuff, and made the whole process simple.

It was great to see how organised and professional they were while still being super friendly. Honestly, I couldn’t have asked for a better moving experience. Highly recommend them for any move!

Approximate cost: $1200

SMG
1 review · 600 points
verified email - 26 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Office move in brisbane

We moved our office in Brisbane with DNS Removals, and they were awesome! The team showed up on time, got straight to work, and handled everything so smoothly. They were careful with all our stuff and made the whole process way easier than we expected. If you’re moving an office, I’d definitely recommend these guys—they know what they’re doing!

Approximate cost: $1000

BrizzyFA
1 review · 600 points
verified email - 20 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Super professional team

Denis was incredibly friendly and helpful over the phone, making the entire booking process so easy and stress-free. The team he sent was professional, efficient, and handled everything with great care.
They made moving day much easier than I expected. I’ll definitely be recommending DNS Removals to friends and family. Thanks again, Denis and team!

Approximate cost: $800

Svetlana F.
1 review · 600 points
verified email - 17 Nov 2024
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0
Good

Make our moves smooth and easy. Come on time finished with a few hours.

Approximate cost: $1000

Danielle G.
1 review · 600 points
verified email - 27 Apr 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Extremely dissatisfied customer

I wouldn’t recommend these movers to anybody, firstly one of the movers did not speak or understand English, which was considerably difficult in being able to communicate which room the furniture needed to be placed in hence why we done a lot of the heavy lifting ourselves.
Significant damages on several pieces of furniture for example my brand new corner lounge bought 1 month before moving, now has a long black mark on the back of it which was hidden when placed in the new house. Fire pit now has a massive hole in it which was also hidden in the back yard out of view. Several furniture pieces have significant scratches that were not there before. I specifically told the two men who were moving my belongings to only fill the truck with the bigger items as the boxes etc we would move in our cars, this was to save on moving costs and then we would only need the movers for two hours costing us $500 but of course just another thing that they did not listen to as my son needed to call me to tell me the movers had said there will have to be two trips as they couldn’t fit everything on the truck as they had put all the boxes ( which they were not supposed to touch ) on the truck. So to sum up everything, what was supposed to be 2 hrs for $500 ended up being 7.5 hrs and $1400. Numerous damaged items and an extremely stressful move.
Will never hire again or recommend these guys to anyone.
I’ve moved from Sydney to Queensland with other movers and did not have one issue, but these guys couldn’t even move me 20 mins away without having nothing but issues.
Extremely dissatisfied with the service and found them to be sneaky to get extra money and hiding damages.
I only gave 1 star as 0 is not an option.

DNS Removals 01 May 2024

Hello Danielle,

We sincerely regret that your experience with DNS Removals did not meet your expectations. We strive to maintain high standards of service, and it seems we fell short in this instance.

Regarding the communication issues you mentioned, we always aim to have a multilingual team to cater to our diverse customer base. We apologize if this caused any inconvenience during your move.

We take allegations of damage very seriously. However, we have no record of these damages being reported to us in the four months since your move, which is unusual, as we encourage customers to report any issues immediately. This helps us address and resolve any concerns promptly.

Its also important to clarify that while our initial quote provides an estimate based on a typical scenario, actual job duration can vary depending on several factors, including the volume and readiness of items to be moved. We provide this estimation to set initial expectations, and it's mentioned in our terms that the duration can extend depending on the job's requirements.

For your move, prioritizing larger items would typically necessitate more than one trip for a four-bedroom family home, which might have contributed to the extended service time and cost. We always aim to be transparent about potential for additional hours beyond the initial estimate.

We deeply value your feedback and would like to discuss this further to see how we can resolve your concerns. Please contact us directly at your earliest convenience.

Thank you for bringing these issues to our attention. We hope to find a resolution that restores your confidence in our services.

Warm regards,

The DNS Removals Team

Andre S.
1 review · 600 points
verified email - 08 Apr 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Brisbane move with dns

Just completed a move to a larger 3-bedroom home in Brisbane with DNS Removals and the service was exceptional. The team handled the logistics of moving a larger household with ease, ensuring all our belongings, big and small, were carefully packed and transported without a hitch. Their professionalism and efficiency made the whole process smooth, and their friendly attitude made them a pleasure to work with. Highly recommend DNS Removals for their outstanding service and reliability. A five-star experience!

Approximate cost: $650

verified email - 24 Mar 2024
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0
Last min house move

i had to move houses quickly as I got a new job and live alone so moving is always a challenge arrived on time and provided great service

ruth-t
1 review · 400 points
26 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What a fabulous team and company. From initial contact to move day Lucas and his wonderful colleague were fantastic, so careful and professional. Highly recommend DNS to anyone looking to move as I could not fault their fantastic service and communication. Thanks guys you honestly made everything so much easier and we really appreciate your hard work

merilyn-s
1 review · 400 points
03 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would highly recommend DNS Removalist they were fantastic, quick, courteous, friendly, I was so happy with them. It’s the 2nd time I’ve used them and will use them again for any other removalist job I have in the future.
The price was more than reasonable and was happy to pay them.

gm115
1 review · 600 points
verified email - 21 Sep 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

My $600 dresser was dropped off the truck as the first job of the day, snapping the leg. Denis guilted me into accepting what ended up being a $3 fix (brackets that were screwed into the base). The paint has been scraped off all sides of the top and one corner has a chip. He said that I would only get $100 back after he put in insurance, and now that would have been a better fix than what was done. He didn’t offer to get out someone that was professional to fix it properly and now it will end up breaking again. Clearly he thinks our business was only worth a quick $3 fix instead of getting a professional out to fix a mistake they made. Yes, it was a mistake, however they are supposed to have insurance to back their mistakes. That did not happen here!!

They also broke my washing machine hose which I found out the hard way, because it ended up flooding my laundry. One of the lads came back and offered to replace it for me and I put my foot down and said it was at their cost, not mine because they broke it.

The whole job costed me $1020 and my husband moved all of the boxes the previous day. Whilst the lads were nice, they moved slow and ended up costing me a fortune. They unscrewed the beds all by hand and not using electric screwdriver which made them take a lot longer and costing me more.

I will do a better job researching next time and hire a professional and reputable company. This has left us broke, embarrassed and angry.

The photo is what they used to fix my beautiful $600 Hamptons dresser.

I give 1 star because at least the lads were friendly.

Approximate cost: $1020

hayleyl741
1 review · 600 points
verified email - 10 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lucas and Thiago were prompt, courteous and efficient. Nothing was too much trouble, and would have no hesitation in using them both again, and recommending DNS.

wendym115
1 review · 600 points
verified email - 25 Apr 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dennis. These guys of yours are brilliant! Can’t thank you enough! They even said. It’s a miracle. It’s all fitted in so well. Huge house move, into an apartment! 10 hours, these 3 guys never stopped! Great team work. I kept them going with coffee and ice cream paddle pops! All arrived in great condition. Thank you so much. DNS are highly recommended!! God Bless you all

pat-and-adriana
1 review · 400 points
14 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys moved us today. We cannot recommend them enough.
Fast, friendly and efficient. Thanks again team.

kate-w824
1 review · 400 points
01 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hired DNS removals and this was the best decision. Experienced guys, reliable, punctual and friendly.
They handled my furniture with care and protect everything fragile.
Would definitely recommend their service.

gracen419
1 review · 600 points
verified email - 10 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

DNS removals just moved me this morning. They are reliable, very fairly priced, polite and careful.Bruno and Vinnie , excellent job, they dont waste time. Thanks DNS.

susan-g400
1 review · 600 points
verified email - 12 Sep 2017
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

I used dns removals and found them to be reliable, nice and on time. No mucking around they just did the job. 2hrs was $200 well done and thank you to Bruno and Bruno. Really nice and polite guys. Highly recommended.
Regards Susan