1 review about Dominos Pizza

verified email - 19 Apr 2012

Last Friday night I was planning a night in with my daughter - watching movies and ordering pizza. We rang our order through at 7pm and were told that it would be delivered in 30 minutes. At 8pm we rang to find out what happened to our order, only to be told that they made a mistake and wrote it down as a pick-up rather than a delivery. We were then told that they would re-make our order and we would have it delivered in another 30 minutes. About 40 minutes later we received a phone call from Dominos to advise that their delivery person had left about an hour ago to deliver our pizzas and hadn't been seen our heard from since - an obvious lie. We received an apology and a promise of free vouchers in the mail as compensation...of course we received no vouchers. Lies and incompetence!

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