I recently took my car here for a service. The price that I was charged was $50 more than I had been quoted. I asked them about this and I was told that they did a service other than the one it had been booked in for and one that was in excess of what was required for my car at that time. They told me that it wasn't their problem. I was quite surprised to be treated like this and asked why they hadn't called me to make sure I was happy to the change to the service that they wanted to perform, surely that is good policy and looking after the customer. There response was simply that they would be, but that wasn't their problem. I am quite sure that they do not value their customers highly and I will not be going back.

Approximate cost: $250