Came to Dubbo for 2 nights with our three young daughters to visit the Western Plains Zoo. Booked and paid for a cabin three weeks in advance. Arrived after driving all day to get here to be told they had inadvertently cancelled our booking and given the cabin to someone else and now had no cabins or anything else left for the first night of our stay . . . but we could come back tomorrow for the second night! They called their competitor who had one cabin left which turned out to be an insect infested dog box but we had no other options as it's school holidays and everything is booked out (which is why we booked in the first place!!!). Came back the next morning after much inconvenience and aggravation and to compensate us for the stuff up they reduced the cabin price by $16 to $95. I suggested they could do a lot better like give it to us for free but they didn't seem to think it warranted that kind of discount - I disagree!

Approximate cost: $95