2 reviews about Easyflowers

verified email - 23 Oct 2016

Appalling service. First of all they offer a discount which then cannot be accessed. Then, despite the website saying they could deliver to the specified location, they actually could not. But they took my money and processed the transaction. 2 hours later they claim they cannot do their job because the deliver address is not near their chosen florist. Phone staff rude and completely unhelpful. This business is a fraud.

Approximate cost: $120

verified email - 04 Jul 2013

I ordered and paid for flower arrangement from the website, the delivered arrangement was nothing like displayed, instead the arrangement had half dead flowers. The pink Gerbras were pale in color, the petals brown with no life at the tips.
The daisies used in the arrangement, were also dried and curled up out of shape and dropping, those daisies grow as weeds in WA where they were delivered.
When I complained, with image of the flowers, easyflower seem to think there was nothing wrong. Very good justifying themselves in public forums. If the same dedication spent monitoring reviews was put into providing a quality product, they would be worthy of dealing with.
The person who received the arrangement was totaaly embarrassed in front of collegues.
If you want to risk using easyflowers, read all the complaints of other dissatisfied coustomers.
Over the years I have made regular flower purchases online and always been satisfied. This is the first time and last time I have used easyflowers.com.au Totally dissatisfied!

Approximate cost: $68

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