2 reviews about Era Health

verified email - 25 Dec 2012

I went to see two dentists at this place and am very disappointed with overall experience.
Firstly, the work was really bad and so I went back to see a different dentist at Era Health.
The first visit was OK but then on the second visit, the dentist got very impatient. instead of waiting for the anesthetia to work, giving it a bit time to have the effect, the dentist keep injecting more dosage. In total, the dentist did 4 injections. While doing this, the dentist kept walking up and down the room, so impatient, and tapping his feet. I asked the dentist if it is better for me to come back some other time. The dentist told me that it is all good but when it comes to drilling and fixing my teeth, the work was done poorly, in a rush and not acceptable.
On the third visit (the second visit was done to take the mould of a crown), I was 5 minutes late. I was one block away from the clinic. I called the receptionist to let them know that I was only one block away, most probably another 5 minutes. I received a phone call telling me that it had to be reschedule because the dentist was busy and that it was my fault that I was running late.
Bear in mind that he put a temporary filing after grinding my tooth and I have waited 2 weeks to get the crown to be made. I told the receptionist that I wasn't happy at all because this dentist often kept me waiting for more than half an hour due to running behind the schedule.
i didn't receive any phone call despite me being very clear to the receptionist to tell the dentist that I was very very upset. About 3 months after I received a phone call from teh receptionist (not from the dentist) saying that they are concern about my teeth.
I totally ignore them because I had to visit a different dentist who has more tiem and patience in fixing my tooth. I paid more than what I paid the ERA health but I am happy with the result.
He showed me how "crappy" the work the ERA health dentist did. The dentist at ERA health put filing on top of a decay instead of cleaning the decay before fixing my teeth. So I have redo all of them.
Will never ever recommend anyone.

verified email - 28 Jun 2011

This place have a variety of quality services under one roof and I found them very helpful. They are conveniently located in the CBD and very good support services

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