Had an amazing hydrafacial with booster and LED yesterday. Laura was terrific. My skin is so soft and smooth. Already made another appointment. Highly recommend the hydrafacial treatment

Hi, I had a spa manicure and pedicure today at Waitaha day spa. Although the manicure and pedicure by itself was ok, the polish/products used would have been bad for a cheep Asian shop, for a day spa and three times the price it was just ridiculous. With pedicure there was no top coat used at all I think, looked ok, 3 hours later touched the carpet (regular were) and it just sticked to it ... Hhmm yes, evidently not drying. That's not the worst. Manicure. First nail polish was just totally thick and leaving strips, another one same story and finally one that seemed ok. Yes, it was pretty thick. My manicurist added quite a bit of nail polish remover to it, right in front of me, said that it was sitting there for a while. Yes, you do know it costs $70 for manicure alone? Well, to top it all off she used 'Natio' base and top coat, bravo, salon quality here. As expected 2 hours later my nails were nowhere nearly dry. They had this unset, rubbery feel to it, and just were awful and we're going worst with any touch.
That's $165 later, I went back to the shop. Pedicurist told me that they usually dry and might take a while, yes, more than 3 hours? She also told me that everyone was busy at that moment and manager will call me. As expected... It's 7:45, I've spent $165, and a phone call and extra visit to complain, no call from manager, so customers service is just as good as their nail polish, my nail polish looks laughable and still rubbery, and so very ready to be removed.
A word of advice, you'll be disappointed but not as much out of pocket if you go to local $50 Asian shop.

I go to Waitaha for an assortment of treatments, depending on my mood. I always have the most amazing experience. The staff all love what they do and do it extremely well. Their only aim is to make you feel pampered and special. My only aim is to go through the whole menu before too long!

You just cannot beat the expertise and friendliness of this day spa. I've never felt so welcome as I do at Waitaha Day Spa and the therapists really care about your skin. Their treatments (I've had three different ones) and the Pevonia products they sell are top class and my skin has never looked better. They have a doctor there now to do botox and fillers but I haven't tried that yet. I'm extremely happy to have discovered Waitaha and recommend it to anyone looking for real care for skin concerns.

I have been a customer of Waitaha's for 6 weeks now and I have to say that I thoroughly enjoy the experience I have every time I'm there. I have used their day spa packages, which are like heaven on earth. Worth every penny! I am currently doing the Endermologie treatment and look forward to my 2 sessions each week with much excitement. The Team of girls there are very friendly, welcoming and happy to work there. I will definitely continue to use their services for many years to come.

Very nurturing treatments by therapists who know what they are doing & actually want to help nurture & heal.... and the environment is both an aesthetically & spiritually pleasing....

I found the spa to be noisy and not great for a quiet massage. Saturdays are definitely not the day to go as the spa is located in a small shopping centre. The staff were nice, but most of the noise was from them dealing with other clients.