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7 reviews about Exit Clean Brisbane

verified email - 19 Sep 2022

Absolutely useless. Avoid them like the plague. They do not get your bond back and will charge more than other providers. Once I raised the issues they stopped replying. Didn’t even turn up on time for the clean either.
I booked a bond clean. With a bond clean guarantee. The only thing I was advised that they would not mop the balcony because the tiles were textured. I was not advised that they wouldn't even set foot on the balcony of the apartment, and leave it filthy. This was not the only issue - on the exit report completed by the real estate, the following was not clean: walls, toilet, dust on powerpoints, floors were still dirty, the aforementioned balcony and the skirting boards. When I contacted the company advising these were all of the jobs that were left to do, they went out to "fix" the issues but I was advised that it was not possible to clean the walls without removing the paint. Myself (recovering from a recent surgery) and my mother (who has her own chronic health issues) then had to return to the property to rectify these. This "professional' cleaning service who took my hundreds of dollars were not able to do it, but myself and my mother were. When I went back to the cleaning service with video evidence of how easy the marks were to remove, they ghosted me and I have not heard from them since other than this ridiculous review response. Save your money and do your bond clean yourself rather than hire these guys. It's an absolute scam.

Approximate cost: $450

verified email - 18 Mar 2022

AVOID AT ALL COSTS - DISHONORABLE AND LIE TO YOUR FACE

Used Exit Clean for a rental Exit Bond Clean.

Did 3/4 of the job and when questioned about the remaining work, they got caught up in the lie of first saying they did it to then saying they hadn't.

They then tried to charge me more for the remaining work I had already paid. I agreed to just get the ordeal over with. When calling to confirm time for the completion of the remaining works, they then refused again.

This incredibly unpleasant experience culminated in them accusing the building manager and myself of lying, with "Figo" swearing at me and telling me to "F** off".

Would strongly suggest against using this company at all costs.

verified email - 23 Aug 2013

I got this company card through my friend , I had once off clean for the house , the cleaner did great job .He was a friendly person and didn't hesitate to do whatever I told him .He sparkle my house

Mzkitty85 25 Aug 2013

Great review, will be looking to try them next time

verified email - 12 Aug 2013

We used this company when we were moving interstate. We were very impressed with their results. Our rental looked like a new home! Efficient, thorough and great pricing. Give them a call - you won't be sorry.

Approximate cost: $30

verified email - 10 Aug 2013

Awesome business, The staff are very friendly, Pricing is fantastic if you need you home cleaned i recommend this place.
Im so happy with the outcome witch makes me one happy customer..

verified email - 09 Aug 2013

We used Exit Clean when we moved out of our house. They did an awesome job for a very cheap price. They are very professional and the real estate had not a prob with the cleaning when we left. Thank you so much guys.

verified email - 05 Nov 2012

We used Exit Clean Brisbane recently and can't recommend them highly enough. They turn up on time as described, work efficiently and thoroughly and do a fantastic job. They even provide a certificate if required to show real estates or landlords.

It's great to deal with a company that lives up to its promises and does an excellent job.

We would certainly use Exit Clean Brisbane the next time we have an empty property to clean.

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